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Arrowood / Windsong Storm Drainage Improvement Project

The Arrowood / Windsong Storm Drainage Improvement Project improved channel instability and reduced street and structure flooding.  The project has been completed. 

- Reduce street flooding through the neighborhood.
- Address channel erosion problems within the project area.

Arrowood Map

Cost:  $1,400,000
Please note that this figure includes all costs associated with the project such as planning and design, utility relocation, consultant fees, construction, permits and landscaping.

The Charlotte Storm Water Services (CSWS) project team managed the Arrowood/Windsong Project through the phases listed below.  Specific work was conducted during each phase while an emphasis was made on public involvement throughout the entire project.

Planning Phase (Completed September 2003)
City staff worked with DPR Associates, Inc. to plan improvements within the project limits.  The plans were based on citizen requests to 704-336-RAIN, known street flooding, and results of the storm event modeling done by DPR

DPR analyzed several proposed alternative solutions from which City Storm Water determined the final alternative for the project.  A public meeting was held on June 26, 2003 to present the findings of the planning study to the neighborhood and to gather citizen input.

Design Phase (Completed January 2005)
During the design phase, construction drawings for the alternative selected during the planning phase are developed.  Many details must be addressed including the determination of specific pipe sizes and alignments, channel widths and lining types, inlet sizes and locations, utility relocations, and easement locations. 

A public meeting was held on July 8, 2004 to present the construction plans to the neighborhood and to assist in starting the property easement/acquisition phase of the project.  The public meeting was held at Silver Mount Baptist Church at 501 W. Arrowood Road from 7:00 PM to 9:00 PM.

Permitting Phase (Completed January 2005)
During the permitting phase, the required water quality permits are obtained from Federal and State governments.  Other permits such as permission to work within railroad and NCDOT rights-of-way will be obtained during this phase.  The permitting phase of a project typically lasts 3 to 9 months.  The permitting phase of a project may overlap other phases.  All required project permits have been obtained.

Property Easement/Acquisition (Completed January 2005)
The City's real estate staff works with citizens and businesses to acquire Storm Drainage Easements (SDEs).  The City requests that SDEs be donated to provide access to your property to make the recommended improvements and provide future maintenance. 

In addition to SDEs, temporary construction easements may be needed to access work areas.  The bid phase will begin after all easements are acquired.  The easement acquisition phase of a project typically lasts 8 to 12 months.

Bid Phase (Completed June 2005)
During the bid phase, the final plans were circulated to qualified contractors for a competitive bidding process.  By state law, the lowest responsible bidder is awarded the construction contract.

Construction Phase (Completed January 2006)
Throughout construction, efforts were made to minimize disruption to nearby property owners.  Construction of proposed improvements were supervised by City inspectors.  Construction was completed in January 2006.

Project Team  

Amy Bice, E.I.
City Senior Project Manager/Watershed Area Manager

Gary Stansbury
City Construction Manager

Matthew Gustis, P.E.
City Engineering Team Program Manager