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Fees and Billing

Charlotte-Mecklenburg customers receive a City-County Water Services bill that includes the cost of Storm Water Services fees as well as a separate fee for water and sanitary sewer service provided by the Charlotte-Mecklenburg Utility Department.

Questions about your Storm Water fee? Call 311 or 704-336-7600.

	Why is there a Storm Water fee? Storm Water Services' rate structure FAQs about Storm Water Fees Changes to Storm Water fees
	Current Storm Water fees How is my fee calculated? I am not sure my fee is correct What if I do not pay my fee?
	How do I pay my water/Storm Water bill? Can I reduce my fee? Where does the Storm Water fee money go? Why is the Storm Water fee on the water bill?