CharMeck Citizen ServiceAccess city and county services, make online requests 24/7. If unavailable online, dial 311 or 704-336-7600 from outside Mecklenburg County.
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Citizens are reminded to phone 911 in the case of an immediate emergency requiring the response of a police officer.
Find Services By CategoryAnimals | Arrest Lookup | Code Enforcement | Garbage and RecyclingInmate Lookup | Police | Report a CrimeTax Office | Water Service and BillingFull list of requests ...
Monday through Friday7 a.m. - 7 p.m.
Please note that 311 will close at 5 p.m. on Jan. 22. Due to inclement weather, they will reopen Saturday, Jan. 23 from 7 a.m. - 3 p.m.