Citizen Services - City of Charlotte Mecklenburg County

CharMeck 311

Welcome to CharMeck Citizen Service, where you can access city and county services and make online requests 24/7 online. If the service or information you need is not available online, dial 311 or (704) 336-7600 from outside Mecklenburg County.

Frequently Asked Questions
Find Services by Category

Water Bills
Property Taxes
Other Taxes
Parking Tickets

Explain My Water Bill
Alarm Fines

Report a Pot Hole
Request Trash Pickup
Request Dead Animal Pickup

Report a Crime
Request Sidewalk Repair
All Service Requests

Accident Report
Birth Certificate
Death Certificate
Property Tax Records

Police Records

Tab options

Citizens are reminded to phone 911 in the case of an immediate emergency requiring the response of a police officer.

Street Closings | Traffic Accidents
Weather | Today's Air Quality
Emergency Preparedness & Resources

Recycle It! Charlotte's Residential Recycling program has been improved with new recyclable items, new 96-gallon rollout recycling carts and a new collection schedule. More...

Youth protection ordinance starts December 15