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Citizen Service/311
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Garbage and Recycling

​​​​​​311 call center ho​urs 
Monday through Friday, 7 a.m. to 7 p.m.
Closed on weekends and City-recognized holidays

Outside of regular business hours, callers can report water, sewer, storm water and animal emergencies via an automated service that dispatches assistance.​ 

Collection Day Information

To verify your collection day, visit the GeoPortal system. Enter your address in the search field and then click on the Services tab.

Make a Request

Bulky item pick-up
Dead animal collection
Recycle carts


City drain blockage
High weeds, grass and junk in yard
Report a Litterbug

Garbage and Recycling
City of Charlotte Residential Garbage and Recycling

Services available to citizens residing within city limits of Charlotte.



Residential - Other Communities

Services available to Mecklenburg County residents who lives outside of the City of Charlotte. 

Cornelius You are leaving the site
Huntersville You are leaving the site
Matthews You are leaving the site
Mint Hill You are leaving the site
Pineville You are leaving the site