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Address

Office Location:

DSS Main Office ​Wallace H. Kuralt Centre 301 Billingsley Road Charlotte, NC 28211 West Charlotte Location Valerie C. Woodard Center 3205 Freedom Drive Charlotte, NC 28208

Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

Customer Connection
704-336-3000

About Mecklenburg County Social Services

Programs and services provided by the Mecklenburg County Department of Social Services are funded through federal, state and county revenues, in addition to grants and other donations, to meet the community’s priorities as defined by the Board of County Commissioners.

Our Mission

We strengthen families and communities through a safety-net of services, collaborations, and hope.

Our Vision

To define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients.

Duties of the DSS Director

  • Serve as Executive Officer of the County DSS and appoint departmental staff.
  • Administer public assistance and social services programs under applicable
    regulations. 
  • Administer funds provided for the care of indigent persons.
  • Act as an agent of the State in providing services to persons residing in the County.

Social Services Divisions 

 

Address

Office Location:

DSS Main Office ​Wallace H. Kuralt Centre 301 Billingsley Road Charlotte, NC 28211 West Charlotte Location Valerie C. Woodard Center 3205 Freedom Drive Charlotte, NC 28208

Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

Customer Connection
704-336-3000