How Do I ...
Online Services
Public Records
Medical Record Release of Information Form
About the PSO
Consumer/Client Rights
CARF Accreditation
Feedback and Performance Improvement
Volunteer Opportunities
Medical Records
PSO Data
Children's Developmental Services
Substance Abuse Services
Trauma & Justice Partnerships

Core Program Descriptions


Residential Treatment

About the PSO

We partner with consumers in reaching their highest potential by providing a range of effective mental health, developmental disability and substance abuse services.

PSO brochure Learn more about our Substance Abuse, Children's Developmental and Trauma and Justice Partnership services. Download our brochure
Consumer Rights and Responsibilities As a PSO consumer, you have a right to receive information about services, including your rights and responsibilities. Learn more here.

Learn more about medical records, our program plans and performance improvement and the number of customers we serve. 

Our Locations
Carlton Watkins Center
Carlton G. Watkins Center 3500 Ellington Street, Charlotte, NC 28211

  • PSO Administration: 704-336-5699
  • Health Information Services (Medical Records): 704-336-7100
  • Children's Developmental Services:  704-336-7130 or 704-336-7146 (Spanish Line)

Samuel Billings CenterSamuel Billings Center 429 Billingsley Road, Charlotte 28211

Substance Abuse Services Center (detox and residential treatment): 704-336-3067

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