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Jan 17

Board Bulletin - an update to the Board of County Commissioners from the County Manager.
January 17, 2014
Efforts to Improve Communication
At yesterday's Strategic Planning Retreat, several of you mentioned the need to improve our communication efforts, particularly regarding the County's main website, Let me assure you those concerns are being addressed.
Earlier this week, the Business Support Services Agency-Public Information (BSSA-PI) Web Services Team unveiled a new design for the site’s front page and several other pages. I believe this refreshed look reduces clutter, updates the design, and makes finding County information easier.
This is only the first step in an overall web redesign project that the Web Services Team and BSSA-Information Technology (BSSA-IT) will complete later this year. I appreciate your feedback on this issue and have instructed staff to create a process for you to provide additional input.
In addition to improvements to the website’s front page, a “suggestion box” link has been added to the County Manager’s webpage. The suggestion box is intended to provide employees and the public a direct, anonymous link to the manager.
I have also started a series of face-to-face meetings with County employees. On Thursday, Jan. 16, I spoke with over 100 Park and Recreation employees at their regular staff meeting at the Marion Diehl Center. Over the next several weeks, I will attend many more staff meetings to better understand our employees' needs and concerns.
Finally, in order to better inform the Board about public appearances and citizen involvement activities among County department directors, we have created an event calendar to highlight exactly when and where department directors and key staff will be appearing at community meetings and events. The latest version of this calendar is attached.  
Board members with questions or suggestions for improved communications can contact me or Deputy County Manager Chris Peek.

A Record Breaking Season For Panthers Tailgate Recycling 
The Panthers success this season translated into a record-breaking year for the Carolina Panthers Recycling Partners. Volunteers work with the County’s Keep Mecklenburg Beautiful staff to hand out yellow recycling bags to tailgaters prior to home games. Tailgaters then leave the bags to be picked up by the City of Charlotte’s Special Services teams.
Last Sunday’s playoff saw several records fall. First, there was a record 26 volunteers collecting recyclables including four people on bicycles. Then, the volunteers collected a game day record of 4.81 tons of tailgate recycling leading to a season collection record of 36.76 tons. This is the first time the Recycling Partners have surpassed their goal of 35 tons.
The Panthers also expanded recycling inside the stadium and collected 77.56 tons of recycling this season. Another 12.42 tons of recycling was collected from a pilot compost program started this season.
All game day recycling collection totals for the 2013 season can be found here.
Board members with questions can contact Assistant County Manager Leslie Johnson at 704-432-0090 or via email.

New “App” Allows iResidents Access to Real Estate Records
Mecklenburg County residents who have an iPhone or iPad can now access County real estate and property records.  BSSA-IT developed and launched the free app recently via iTunes. You can find it by searching “Mecklenburg County RE Lookup” in the App Store. The app was written, maintained, and designed by David Lari, a systems architect in BSSA-IT, in collaboration with BSSA-IT and GIS staff.
The RE lookup app enables users to find public information about real property. Like the Real Estate Lookup Internet website on, the app allows residents to find property by owner name, or address. You can then view property details, tax assessments, and find information on prior sales. The app also provides information about historical changes in value for each parcel and street view images (where available).
A new function is the “Search Near Me” option to obtain information about properties located nearby. This allows users to identify the 25 nearest parcels to a particular location. This is particularly useful during the home buying/selling process to identify comparable sales and property values within a neighborhood.
Board members with questions about the RE Lookup app should contact BSSA Director Brian Cox at 704-998-7332 or via email.
- Dena Diorio, County Manager

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