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Board Bulletin

May 18, 2012

Office of Management & Budget Receives National Award for Excellence

Mecklenburg County’s Office of Management and Budget (OMB) has been awarded the Government Finance Officers Association’s (GFOA) Award for Excellence in the category of “Budgeting and Financial Planning.”

Mecklenburg County is one of two winners in the category. OMB is recognized for their work in the development and implementation of the Budget Evaluation Survey Tool (BEST) and the Budgeting and Performance Dashboard.

BEST is an evaluation tool that evaluates how the organization manages its budget. The Budgeting and Performance Dashboard simplifies reporting to stakeholders and provides easy access to data. The two initiatives, which underwent design and refinement for nearly three years, were implemented this year to increase efficiency and transparency in Mecklenburg County government.

The GFOA award recognizes innovative programs and contributions to the practice of government finance that exemplify outstanding financial management. The awards stress practical, documented work that offers leadership to the profession and promotes improved public finance.

Eight criteria are examined when considering an application for the award: local significance and value; technical significance; transferability; documentation; cost/benefit analysis; efficiency; originality; and durability.

The award will be presented to OMB staff at the annual GFOA conference on June 10 in Chicago. OMB also will have the opportunity during the next few months to write an article for “The Government Finance Review,” a GFOA publication. The article will describe these initiatives and their community value.

Board members with questions should contact Director of the Office of Management and Budget, Hyong Yi via email or at 704-336–6945.

FY12 Program Review Update

Over the last nine months, Office of Management and Budget (OMB) staff has undertaken an extensive review of County services during the annual Program Review. Staff reviewed services using three criteria: relevance; performance; and efficiency.

More than 200 County services, non-profit agencies and Carolinas HealthCare System contract services were evaluated for performance, while a subset of services were evaluated for efficiency.

To manage this larger scope, the reviews took place in two phases. In Phase I, performance reviews included assessing each service on FY11 year-end outcome, customer satisfaction and efficiency results. Staff recently completed these reviews and shared results with department directors and service managers.

During Phase II, in partnership with the staff of the County’s Business Process Management (BPM) unit, OMB staff conducted process efficiency reviews on a subset of County services, excluding Community Service Grant recipients. Services for these efficiency reviews were chosen based on relevance to the County, performance, organizational change, funding, number of positions and either Board or executive management request. Due to the breadth of efficiency reviews, the results will not be final until early June.

At its July 3 meeting, the Board will receive a presentation on both the performance results and efficiency results. Combining these reports will provide the Board and public with the most comprehensive assessment of services as well as performance management and measurement practices.

Board members with questions regarding the FY12 Program Review should contact Monica Allen, Performance and Evaluation Manager, via email.

-- Harry L. Jones, Sr., County Manager







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