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​Coordinated Assessment

​What is Coordinated Assessment?

Coordinated Assessment connects individuals and families who are homeless, or at risk of becoming homeless, to the best available shelter or housing resource. Charlotte-Mecklenburg has five community locations staffed by social workers who use a standardized form to interview and determine the housing need. The social workers provide referrals to available resources.

The U.S. Department of Housing and Urban Development requires a coordinated assessment process if a community receives federal dollars for homeless services. According to the National Alliance to End Homelessness, this approach is more efficient because it:

  • Helps people move through the system faster by reducing the amount of time spent moving from program to program before finding the right match
  • Reduces new entries into homelessness by consistently offering prevention and diversion resources
  • Improves data collection and quality and provides accurate information on what kind of assistance people need

Learn more about the local effort at United Way of Central Carolinas website.


Locations

  (Please note the change in hours as of June 24, 2014)

​Assessment Site ​Address ​Hours/Days for Assessment ​Telephone
Crisis Assistance Ministry

​500-A Spratt Street

Charlotte, NC 28206

​8 a.m. to 4 p.m.

Monday through Friday

​704-371-3001
Innovative Community Resources

​3700 Latrobe Drive

Charlotte, NC 28211

​10 a.m. to 1:30 p.m.

Friday

​704-921-6777
Men's Shelter of Charlotte

​1210 North Tryon Street

Charlotte, NC 28206

​7 a.m. to 6 p.m.

Monday through Friday

​704-334-3187
Salvation Army Center of Hope

​534 Spratt Street

Charlotte, NC 28206

​9 a.m. to 7 p.m.

Monday and Wednesday

9 a.m. to 8 p.m.

Tuesday and Thursday

9 a.m. to 4 p.m.

Friday

​704-348-2560
Urban Ministry Center

​945 N. College Street

Charlotte, NC 28206

​8:30 a.m. to 3:30 p.m.

Monday through Friday

​704-347-0278
 

 *NOTE: Coordinated Assessment Staff Meetings are 12 noon to 2 p.m. on Wednesday. No assessments will be conducted during this time.

 



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