How We Can Help 
MeckLINK is your one point of contact to request behavioral healthcare services.
• In an emergency or crisis situation
• To receive more information about MH/IDD/SA services
• To be connected to a provider
• If you or a family member are experiencing depression, anxiety
or thought disorder symptoms
• If you or a family member are experiencing substance abuse or addiction
problems
• If you or a family member have an intellectual and/or developmental disability
• For further information about community advocacy organizations or resources
To request services - 24 Hour Customer Service: 704-336-6404 or 877-700-3001
Speech or Hearing Impaired - TTY: 704-432-3452
Consumer Complaint Line: 704-336-6027
Fraud, Waste and Abuse Anonymous Line: 800-401-8004
or Spanish: 800-216-1228
Administrative Office and Mailing Address
MeckLINK Behavioral Healthcare
429 Billingsley Road
Charlotte, NC 28211
Business office: 704-336-2023
Care Coordination Offices
East: 5855 Executive Center Drive #301
Charlotte, NC 28212
Phone: 704-432-6224
Huntersville: 12105 Verhoeff Drive
Huntersville, NC 28078
Phone: 704-432-6785
Matthews: 1311 Matthews-Mint Hill Road
Matthews, NC 28105
Phone: 704-845-2046
Watkins: 3500 Ellington Street
Charlotte, NC 28211
Phone: 704-336-6551
Frequently Called Numbers
CMC-Randolph Behavioral Health Center: 704-444-2400
Psychiatric Emergency Room: 501 Billingsley Rd. Charlotte, NC 28211:
704-358-2800
Community Care Partners of Greater Mecklenburg (CCPGM): 704-512-5555
Mecklenburg County Department of Social Service (Medicaid Questions):
704-336-3000
Mecklenburg County Health Department: 704-336-4700
Mecklenburg County
Social Security Office:
1-888-383-1598