DSS Holiday Closures
All DSS locations will be closed on the following dates:

Thursday, November 26
Friday, November 27
Saturday, November 28
Thursday, December 24
Friday, December 25
Saturday, December 26
Friday, January 1
Saturday, January 2

Please report any allegations of abuse or neglect by calling the following numbers:

Child Protective Services:
704-336-CARE (2273)

Adult Protective Services:
704-336-3150

Reaching Out - DSS Community Newsletter is here! Read the November inaugural issue of Reaching Out, a monthly electronic newsletter designed to keep our community partners informed of the happenings at the Department of Social Services.

Need Help Paying Your Heating Bill?
LIEAP May Help! The North Carolina Low Income Energy Assistance Program (LIEAP) assists eligible households pay their household heating bills with a one-time cash payment. Click here to learn more.

DSS 2009 Year in Review Available Online
DSS experienced record demand in the face of a historic economic recession last year. Learn how embracing change enabled us to be the community's safety net in the DSS 2009 Year in Review.

November is Adoption Awareness Month
There are approximately 1,000 in Mecklenburg County foster care. Of those, about 300 are waiting for an adoptive family. Won't you consider adoption? Call 704-336-KIDS (5437) or click here for more information.

Need Help?

Quick Guide to DSS Services. Click here to review services provided by DSS.

Families in Crisis

Reference Guide for Families in Crisis. Click here  for information about DSS and Area Mental Health resources available for you and your family.

Child Protective Services: 704-336-CARE (2273)

Adult Protective Services: 704-336-3150

Where Do I Apply for Public Assistance?

Main Location
301 Billingsley Road (Kuralt Centre)                             
 
West Charlotte Location
3205 Freedom Drive (Valerie C. Woodard Center, Suite 100)

Mon - Fri: 8 a.m. - 5 p.m.
Sat: 8 a.m. - Noon

Questions? Call 704-336-3150

You May Be Eligible for Public Assistance
Learn about eligibility requirements for Food & Nutrition Services (formerly Food Stamps), Work First Family Assistance, Families and Children's Medicaid or Adult Medicaid.

Download commonly used eligibility forms that you may choose to fill out and bring with you when applying for public assistance. To access the form, click on the link below:

1. ADM1.doc - Household Composition Form (English)
2. ADM1SPANISH.doc - Household Composition Form (Español)
3. DMA5001.pdf - Use of Social Security Numbers (English)
4. DMA5001Spanish.pdf - Use of Social Security Numbers (Español)
5. DMA5063A.doc - Medicaid Family Planning Waiver application addendum (English)
6. DMA5063ASPAINISH.doc - Medicaid Family Planning Waiver application addendum (Español)
7. SocialWorkerAssistanceEngSp.doc (for customers over 21 with no children in the home who wish to apply for Medicaid and/or are disabled)