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How To Apply
  • Applications for the Facade Improvement and Security Grant programs are reviewed quarterly on February 15th, May 15th, August 15th, and November 15th respectively.
  • Applicants must submit a complete application to the Neighborhood & Business Services office by close of business on the application deadline. For assistance completing the application call 704-336-2427.​
  • When completing the application​​​​, provide as much detail as possible about what you are proposing to do to the property and exactly how the project will look upon completion.
  • Incomplete applications will not be given consideration.
  • An inter-departmental team of City staff will review your application. Staff bases eligibility decisions on, among other things, the following criteria:
    1. Improvement to the appearance of the site, building, and business district
    2. Reduction of crime
    3. Leveraging of additional economic activities
    4. Provision of needed services
  • Applicants are encouraged to review the Design Guidelines , Frequently Asked Questions , and Projects that have participated in the program in the past to understand the types of improvements they should be considering.
  • Upon approval, the City enters into a grant contract with the applicant setting forth, among other things, the scope of work as approved by the review team.
  • Applicants are responsible for obtaining all necessary governmental permits and authorizations, including building permits.
  • Staff will be permitted to inspect the project to ensure conformance with the grant contract. The City does not reimburse for any work performed prior to application approval and contract signing.
  • The City will authorize reimbursement payment after, among other things, completion of the project in accordance with the approved plan as set forth in the contract, together with occupancy of the building by eligible tenants.
  • The City will not contract to perform any of the work, but will reimburse the applicant for approved expenses. Proof of payment is required for reimbursement.
  • Approved projects should be completed within 120 days or funds may not be guaranteed.

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