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Parking Frequently Asked Questions

Who operates the Park It! program?
The Park It! Onstreet Parking Program is a Charlotte Department of Transportation turnkey operation outsourced to Central Parking Corporation. Central Parking manages the day-to-day operations. The Park It! office is at 1440 South Tryon Street, Suite 108. Hours are 8 a.m. to 5 p.m., Monday to Friday.

How many onstreet parking spaces are located Uptown?
There are 1100 on-street parking spaces.

How much does it cost to park at a meter?
Parking meters accept quarters, dimes, nickels and the Charlotte coin. The meter rate is a quarter (.25 cents) for 15 minutes, and the Charlotte coin provides one hour of parking.

When are the meters enforced?
Meters are monitored from 7 a.m. to 6 p.m., Monday through Friday, except for weekends and most holidays.
Park It! agents enforce parking rules in the Center City area on weekdays, weeknights, weekends and during special events.

What do I do if a parking meter doesn't work?
If you have parked at a parking meter that is broken, please call 704-375-3177 or complete an online form. Make sure you have the name of the street where the meter is located and the meter number.

What do I do if I get a ticket?
Pay or appeal the citation within 30 days of the issuance date.

How much are parking tickets?
Parking fine amounts vary depending on the violation. Please see Parking Fines.

How do I pay a ticket?
Parking Citation Payment Options

What if I feel that a violation has been issued in error?
How to Appeal a Parking Citation

What if I have questions or concerns about the violation?

  • Inquire by telephone at 704-375-3177
  • Inquire in person at 1440 South Tryon Street, Suite 108. Hours are 8 a.m. to 5 p.m. Monday to Friday.
  • Complete a Parking Feedback form online
  • Fax to 704-375-5392 

What if I fail to respond to a violation?

  • If you fail to pay or appeal the violation within 30 days, a late fee of $10 will be applied to the violation amount.
  • If you continue to ignore your obligation to pay, the city may seek alternative forms of collection, including collection agency, credit bureau action, tax garnishment and small claims court.

What do NO PARKING signs look like?
No Parking Signs

When can my car be booted?
The City of Charlotte Park It! program has authority to use wheel locks (boots) on illegally parked vehicles for which there are three or more outstanding, unpaid and overdue parking tickets for a period of 90 days. The operator of such a vehicle is known as a scofflaw.

When can my car be towed?
Towing Policy

What if I feel my license plate number has been mistakenly cited on a parking violation?
Please contact Park It! at 704-375-3177. Park It! personnel will provide prompt assistance and will alert you to the evidence that must be presented to have the violation withdrawn.

Can I be held responsible for tickets issued to a vehicle that I co-own, even though I do not use the vehicle?
Yes. As a registered owner, you are liable for any tickets regardless of whether or not you were using the vehicle at the time the tickets were issued.