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Multi-family Collection Services
If you live in a multi-family community with dumpster or compactor service, the City of Charlotte Solid Waste Services provides garbage, recyclables, and bulky item collection for you.  Your collection services differ from those offered to single-family residents. 

Collection Service Brochure 

Bulky Item Collection

Bulky item collection is available for residents living in multi-family communities with dumpsters or compactors. To schedule a bulky item collection, call 311.   Please have the following information available when you call:

  • Name
  • Property's address
  • Multi-family property name
  • Items to be collected
When your collection has been confirmed, please place them near the dumpster or compactor in a way that does not obstruct garbage collection. Items placed in front of or behind the dumpster or compactor will not be collected.

Garbage Collection

Garbage is collected from dumpsters or compactors for multi-family communities within the city limits.  Garbage is collected at least once per week.  Collection days vary for each multi-family community.  To find out your collection day, please contact your property manager.

Recycling Collection

Recycling services are available to multi-family communities that qualify for garbage collection service; however, the service is optional.  For communities that offer this service, recycling stations are located near the dumpster or compactor. To find out more about recycling in your community or request recycling stations be added to your property, please contact your property manager.

Recyclables collected at the stations include:

  • Aerosol cans
  • Aluminum
  • Bottle caps & lids
  • Cardboard
  • Glass
  • Juice boxes
  • Paper
  • Plastics 1-5 & 7
  • Pizza boxes 
  • Spiral paper cans
  • Steel/Tin cans
  • Wax-coated milk and juice cartons
Note: To determine if a plastic is eligible for recycling, check the bottom or side of the plastic.  Look for a triangle formed by three arrows. If the number inside the triangle is a 1-5 or 7, it is recyclable.

Yard Waste Collection

The City of Charlotte Solid Waste Services does not provide yard waste collection service for multi-family communities with dumpsters or compactors.  Please contact your property manager for more information on collection of yard waste.

Disability Collection

Unfortunately, disability collection services are not available to residents living in multi-family communities.

Resources for Property Managers

Click here to find helpful information for educating tenants on services that are provided.