Items such as household furnishings, appliances, mattresses, box springs, lawn equipment and similar items too large to be placed in the garbage rollout cart and not eligible for recycling or yard waste collection are considered bulky items.

Click here for a full list of bulky items accepted for collection.

How To Schedule Bulky Items For Collection

Bulky items must be scheduled for collection. Items placed at the curb without scheduling WILL NOT be collected.  You can schedule:

• Online
• By calling 311 (704.336.7600)

When you submit your request, you will receive a collection day and confirmation number. When scheduling a bulky item collection, please have the following information available:

• Name
• Address
• Description of item to be collected

To find your collection day for all services, visit the GeoPortal system, enter your address in the Search box, and then click on Services.

How To Prepare Bulky Items For Collection:

• Please place bulky items at the curb by 6:30 am on your scheduled collection day.
• Place bulky items within 2 feet of the curb and at least 3 feet away from other collection items and obstacles such as mailboxes, phone poles, vehicles, etc. Do not block the sidewalk.
• Please do not put items curbside until the day before the scheduled collection. Items at the curb more than 24 hours before the scheduled collection could result in a fine of at least $50.
• All items must be free of food, clothing, trash, and flammable materials such as gasoline. 
• Please remove doors from refrigerators and rims from tires. 

Items That Will Not Be Collected

The following items will not be collected as bulky items. Please contact a private waste hauler or landfill to discuss disposal of these items:

• Any materials resulting from work performed by a commercial contractor
• Automobile parts including motors, tires on rims, doors, fenders, car seats, batteries, bumpers 
• Bricks
• Cardboard boxes. Please cut down to 3 feet by 3 feet (or smaller) pieces and place in the recycling cart for collection
• Central air conditioning or heating units 
• Ceramic tile 
• Chain link fencing
• Cinderblocks
• Concrete 
• Dirt
• Duct or sheet metal materials 
• Fence posts with concrete attached 
• Fire-damaged items 
• Floor coverings (except carpet/padding installed or removed by homeowner) 
• Marble or simulated marble countertops 
• Metal grocery carts
• Nails or boards with protruding nails 
• Paint & other hazardous waste (click here for disposal information) 
• Pallets 
• Plaster
• Propane/oxygen tanks 
• Railroad ties 
• Rocks 
• Roofing materials, shingles 
• Sand 
• Sheetrock 
• Yard waste

Contracted Work

Materials resulting from work performed by a contractor working for a homeowner will not be collected. Building materials will not be collected for any multi-family residential unit except condominiums. Please contact a private waste company or landfill to discuss disposal of these items.

Want To Donate Your Bulky Items?

If you have reusable bulky items that you would like to donate to a non-profit organization, contact Goodwill Industries, United Way, Habitat for Humanity Restore or the Salvation Army.