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Charlotte at a glance

Charlotte at a glance
             Visit City Government at a Glance to 
                         learn more about how 
                     the City of Charlotte is run

Did you know? Charlotte ...

  • Ranks 1st among top 10 cities with the best employee engagement (Forbes)
  • Ranks 2nd among 25 largest cities for most desirable place to purchase a home (
  • Ranks 2nd in the best areas for job-seeking college graduates (
  • Is the 5th fastest growing metro from 2000-2012 of the 52 largest metro areas (US Census)
  • Ranks 6th among top 10 hot cities for IT jobs in 2013 (Modis, Inc.)
  • Ranks 7th among the top Spring Break destinations for families (
  • Is one of the top 10 cities for newlyweds to live and work (
  • Ranks 8th among the top 10 big booming cities (
  • Ranks 9th among top 50 cities with the most job openings per capita (
  • Is among the top 20 best cities for businesses and careers (
  • Ranks 9th among the top moving destinations of all cities (Penske Truck Rental)
  • Is the 17th largest city in the U.S. in total population
  • Is a top 10 city for urban forests (American Forests)
  • Has been named “Tree City” for 33 consecutive years by the National Arbor Day foundation
  • Is home of ImaginOn, the top ranked children’s museum in the country (


Serving our residents
Charlotte Area Transit System
  • Serves more than 79,000 riders per day and more than 25 million passengers per year
  • Operates the largest transit system between Atlanta and Washington, D.C.  

Charlotte Douglas International Airport

  • Served more than 41 million customers in 2012, the most in Airport history
  • Averages 703 daily flights to more than 143 global destinations

Charlotte-Mecklenburg Police Department

  • More than 1,700 sworn officers and 500 non-sworn employees protect more than 808,000 City and County citizens
  • City's violent crime rate dropped 32.3 percent over the past three years

CMPD's Animal Care & Control Division

  • Provides nearly 4,000 free rabies vaccinations, 1,000 spay and neuter surgeries and 4,300 pet adoptions each year
  • Offers a variety of community outreach topics that educate residents about proper pet care, adoption and animal health concerns

Engineering & Property Management

  • Administers more than 180 capital improvement projects each year, including roads, intersections, sidewalks, transit lines, storm water systems, fire and police stations
  • Preserves and protects Charlotte's nationally recognized tree canopy

Charlotte-Mecklenburg Storm Water Services

  • Protects the water quality of more than 3,000 miles of streams and shoreline
  • Nationally recognized for its water quality education and public involvement campaigns
  • Provides Administrative Management, Charlotte Business INClusion, Finance, Fleet Management, Internal Audit​, Risk Management and Strategy & Budget.
  • Offers a large suite of competitively solicited contracts through the Charlotte Cooperative Purchasing Alliance for use by local, regional and national entities
Charlotte Department of Transportation
  • Maintained and helped manage 174 miles of bicycle lanes, signed bicycle routes and greenways off-street paths
  • Received the Bronze-Level Walking Friendly Community designation by the Pedestrian and Bicycle Information Center

Charlotte Water (formerly Charlotte-Mecklenburg Utility Department)

  • Delivers 99 million gallons of clean, safe drinking water to 805,000 people each day
  • Received the Platinum Award for Utility Excellence from the Association of Metropolitan Water Agencies in 2012

Charlotte-Mecklenburg Planning Department

  • Provides integrated and comprehensive long-range planning, development and strategic planning services to improve the quality of life for the City of Charlotte an unincorporated areas of Mecklenburg County
  • Received the 2012 Award of Excellence in Small Area Planning from the American Planning Association's County Planning Division and the National Association of County Planners for the Elizabeth Area Plan (2011)

Charlotte Fire Department

  • Has been an internationally accredited agency since 2000 
  • Fields 250,000 calls to 911 and responds to approximately 98,000 incidents  

Neighborhood & Business Services

  • Improves quality of life by serving as a resource for residents in need of training, grants and other neighborhood assistance
  • Works with residents and business owners to resolve code violations and educate them about the Code Ordinance

 Solid Waste Services

  • Provides more than 210,000 single-family and 108,000 multifamily households with waste collection and recycling
  • Spends at least 20 percent less per household to collect garbage, recyclable items and yard waste than the statewide average
Connecting Residents to Services and Information
CharMeck 311

GOV Channel

  • Airs live City Council and Board of County Commissioners meetings on Cable 16 (Time Warner) and online
  • Produces and airs 2,100 hours of original programming each year
  • Is the City's official news source for inclement weather and emergency information
My Charlotte Mobile App
  • Report a pothole, navigate the LYNX light rail schedule, check flight status or search traffic accidents from CMPD
  • Register ​to receive content updates via email or text message for City information
  • Connects to City services, departments and programs
  • Provides access to the Gov Channel and free online subscription services
  • Features City Council meeting agendas and minutes
  • Connects to elected officials' websites and contact information
  • Links to City's job listings and online application form
  • Directs subscribers to City's Facebook You are leaving the siteand Twit​ter You are leaving the site for Citizen Service
  • Connects you to City and County services
  • Easy online access to 311
  • Provides easy access to submit service requests
  • Links to City and County job openings for City news
  • Features emergency information, alerts and service impact notifications
  • One stop for all City news, including department news releases
  • Connects to public meeting information
  • Features City Council meeting agendas and minutes
  • Connects to elected officials' websites and contact information