Requests for the following should come through the City’s Corporate Communications & Marketing Department at 704-336-2396:

• Data requested for operations across the organization (example: fuel consumption)
• Corporate wide policies (example: take home vehicles)
• City-wide services such as procurement, contracting
• Best practices across the organization (example: what the City is doing to reduce fuel consumption)
• Personnel-related (example: City Manager hires, hiring freeze, etc.)
• City Manager’s Office
  • City Manager and City Leadership
  • City Council
  • Budget & Evaluation
  • Finance
  • Internal Audit
  • Government Relations
  • Public/private partnerships
• Legal issues, investigations or pending litigation (Risk Management) City Attorney’s Office: 704-336-2254
• Technology / Office of the Chief Information Officer
• CharMeck 311
• Community Relations
• Environmental Focus Area & Initiatives
• Crisis communications (outside the Emergency Operations Center)
• Requests for public information (outside what is available on the public terminal)