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Doing Business With The City

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In order to meet the needs of our citizens, each of the City's departments regularly purchase goods and services from commercial vendors. Procurement Management is available to assist vendors with the process of becoming registered, finding contract opportunities and submitting the necessary paperwork to do business with the City.

Many small and routine purchases (less than $10,000) are handled directly by City/County departments. Vendors may feel free to contact City/County departments directly that may be interested or benefit from your commodity or services. Click here for a list of the City/County departments.

New Vendor Management System

Coming Soon!

The City of Charlotte is getting a new Vendor Management System

What this means for your business

  • Registered vendor information will be visible to all departments for contracting opportunities;
  • Registered vendors will be able to log on to Vendor Self Service to update their business information; and
  • Registered vendors can view their transactions with the City, including purchase orders, invoices, and payments, using Vendor Self Service.
What you can do now to be ready for the new system
  • To ensure your information is up to date in the new system, please complete the

    Vendor Registration Form and return it to the email or address listed on the form as soon as possible. (even if you’re already a registered vendor in the City’s current vendor system)
  • Complete and return a current W-9 via email to 
    ssvendoradmin@charlottenc.gov, via fax to 704-632-8473 or via USPS mail to City of Charlotte, c/o Vendor Administrator, Management & Financial Services/Procurement Management, 600 E. 4th Street, 9th Floor, Charlotte, NC 28202-2850
  • W-9 forms can be found at http://www.irs.gov/pub/irs-pdf/fw9.pdf
  • Identify the correct Purchase Order Number and Department Name on every invoice
  • Submit a separate invoice for each Purchase Order issued by the City
  • Sending an invoice before goods are shipped may cause a delay in payment
  • Ensure each line item on an invoice matches a line item on the Purchase Order issued by the City
  • All Invoices must be emailed to COCAP@charlottenc.gov
As registration forms are received, a City of Charlotte representative will contact you to verify any missing or incomplete information.

Once the system is available for Vendor access and your update is completed, the City will send you instructions on how to use the new Vendor Self Service system.


Important Links

Current Contract Opportunities

Charlotte Business INClusion (MWSBEs)

Vendor Registration Form for New System

Master List of Commodity Codes

NOTE: Procurement Management does not handle construction bids or projects. These contracts are handled through our Engineering and Property Management Department. Contact Edward Mobley for more information at 704.336.6739.
The City of Charlotte Values Inclusion
The Charlotte Business INClusion program is designed to promote diversity, inclusion, and local business opportunities in the City’s contracting and procurement process for businesses headquartered in the Charlotte Combined Statistical Area.  If you are interested in learning more about the program and how to participate as a Minority/Woman/Small Business Enterprise (MWSBE), please visit www.charlottebusinessinclusion.com.

Vendor Registration
W-9 Requirements and Accounts Payable
Please contact the AP Customer Service Help Desk at 704-336-5141
Charlotte Business INClusion www.charlottebusinessinclusion.com
704-336-4137 ph
704-336-7944 fx