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​Animal Care & Control receives several calls every day for stray pets that have been found roaming their neighborhoods. If you find a pet there are several things you can do to help reunite them with their owner.
If you have found a stray animal
  • If you have found a stray dog or cat and wish to retain the pet in your home and provide care while actively seeking the owner, you may do so BUT you are required to fill out the found report below, or call 311 to file a found report. This report will be sent to Animal Care & Control staff and be placed into our found pet book at the shelter.

  • Microchipping is one of the best ways in reuniting a pet with their owner and urge you to take the pet to a local veterinarian to be scanned for a microchip.  If you are unable to transport the animal to a veterinarian, call 311 and we will send an officer to your home to scan the animal for a microchip.

  • Flyers should be made at or at and posted in the area of which the pet was found. Fliers may also be sent to so we can post the flier on the AC&C Facebook page as soon as possible. Found pet pictures can also be sent via a private facebook message or email along with contact information and location the pet was found. (Three common lost/found sites to share your found flyers and look for lost pets that have been posted: Lost & Found Dogs - North Carolina, the Lost and Found Pets-Charlotte group page, and Craig's list).

  • In some cases, lost pet reports are created and sent to Facebook as well as our shelter. You may come to the AC&C shelter to check the lost animal reports.

  • Pursuant to North Carolina General Statute 130A-192 requires "If the animal is a dog or cat, the finder or approved rescue organization shall hold the animal for the 72-hour holding period provided for in subsection (a) of this section or such longer holding period that may be applicable to the shelter by ordinance or local rule".

  • If you are unable to retain the lost pet in your home, please call 311 and we will send an officer to your home to pick up the animal; or you may bring the lost pet to the animal shelter located at 8315 Byrum Dr., Charlotte NC 28217.

  • If the pet has not been reunited with its' owner after the 72 hour holding period, you may continue holding the pet, contact the Humane Society of Charlotte or other area rescue organizations who may assist with permanent placement; or bring the pet to the AC&C shelter who will attempt every method possible in creating a positive outcome.

 Found Pet Report