Passenger Pick-up /Drop-off
- Avoid looping around the Airport until family or friends arrive.
- Passengers can be picked up and dropped off along the terminal's curbside, however, vehicles cannot be left unattended.
- Curbside parking is not allowed and unattended vehicles may be towed; this includes all lanes on the ticketing and baggage claim levels.
- This policy also applies to those passengers checking in luggage at curbside.
Visitors picking up family or friends are encouraged to utilize the free Cell Phone Lot. Just wait in your vehicle and ask your passenger to contact you when they claim their luggage, then drive to the terminal's lower level (baggage claim) to pick up your passenger after they have claimed their luggage.
If the Cell Phone Lot is full, it is recommended that drivers proceed to the Overlook (located on Airport Overlook Drive off Old Dowd Road) as an alternate place to wait for passengers. The Overlook is open from 8:30 a.m. – 10:30 p.m. daily.
If you want to pick your passenger up by meeting them in the terminal, you will have to park in the Daily decks or Long Term Lots and take a shuttle to the terminal.Dropping off
When dropping off family and friends, you'll have to do so at the terminal's curbside, or by parking in the Daily decks or Long Term Lots and taking a shuttle to the terminal.
- All security checkpoints at Charlotte Douglas International Airport (CLT) are operated by the federal Transportation Security Administration (TSA).
- Security checkpoint lines may be adjusted to accommodate anticipated crowds. Pay close attention to signage and personnel directing you to proper queue lines.
- Arrive early. Current security measures increase time needed to check in. When traveling with young children, infants, elderly or disabled passengers, allow for even more time.
- It is recommended that you inform a security checkpoint screener of any disability or if you are traveling with special equipment that cannot go through an x-ray inspection.
- Have photo identification and boarding pass available. A valid government issued identification and boarding pass are required for gate access. Click here to learn more about TSA's identification requirements for airport checkpoints.
- If you are meeting a child requiring assistance at the gate, you must contact your airline in advance to make arrangements for a gate pass.
- Carry-on Items. All carry-on items must be screened at security checkpoints. Liquids are allowed in carry-on luggage in accordance with the 3-1-1 format. There are exceptions for baby food/formula as well as items needed for special medical purposes.
Click here for more security tips. For more security related information, questions or updates, please contact the TSA at 1-866-289-9673 or e-mail TSA-ContactCenter@dhs.gov, or visit the TSA web site.