Ground Transportation


Charlotte Douglas International Airport opened its new Rental Car Facility in the Hourly Deck on Wednesday, April 15. All passengers needing a rental car should proceed downstairs to Ground Transportation and follow the signage across the street to the new facility in the Hourly Deck. Passengers returning a rental car will proceed to the new Hourly Deck as well. However, Thrifty customers will still catch a shuttle bus to the company's off site location. Signage has been installed to help direct passengers.The new Rental Car Facility holds 3,000 rental cars in covered parking on three levels.

Click on the links for more information and maps to assist travelers and delivery companies.

For more information, please contact your rental car company​.

All other ground transportation is located on the curbside of the lower Baggage Claim level of the terminal with the exception of bus service which is provided by Charlotte Area Transit System (CATS) and picks up in front of Zone D Baggage Claim. 

Car Rental Companies
Hotel/Motel Courtesy Vehicles 
Limousine and Shuttle Services 
Taxi and Taxi Rates