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Attention Local AT&T U-Verse Subscribers

Historically, AT&T U-Verse subscribers have been unable to dial “311” to reach the CharMeck311 call center. AT&T has recently re-programmed their U-verse network to route all 311 calls made from area codes 704 and 980 to the CharMeck311 call center.
The ten-digit dial number, (704) 336-7600 continues to be available for residents to access CharMeck311.

Some users of other “Voice over IP” telephone systems (ex. Skype) or out-of-area cell phone users may still be unable to reach CharMeck311 directly by dialing “311”.

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CharMeck Citizen Service
Access city and county services, make online requests 24/7. If unavailable online, dial 311 or 704-336-7600 from outside Mecklenburg County.

Take the 311 Survey!

Citizens are reminded to phone 911 in the case of an immediate emergency requiring the response of a police officer.

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Animals | Arrest Lookup | Code Enforcement | Garbage and Recycling
Inmate Lookup | Police | Report a Crime
Tax Office | Water Service and Billing
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Alert Center
CharMeck 311 Speakers Bureau The Speakers Bureau's mission is to educate citizens about the variety of non-emergency government services available through CharMeck 311, the City/County Customer Service Information Center. More...