Citizen Service/311
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Citizen Service 24/7 Online


Welcome to CharMeck Citizen Service, where you can access city and county services and make online requests 24/7 online. If the service or information you need is not available online, dial 311 or 704-336-7600 from outside Mecklenburg County.

Frequently Asked Questions
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Citizens are reminded to phone 911 in the case of an immediate emergency requiring the response of a police officer.

Find Services By Category
Animals | Arrest Lookup | Code Enforcement | Garbage and Recycling
Inmate Lookup | Police | Report a Crime
Tax Office | Water Service and Billing
Full list of requests ...

Alert Center
CharMeck 311 Speakers Bureau The Speakers Bureau's mission is to educate citizens about the variety of non-emergency government services available through CharMeck 311, the City/County Customer Service Information Center. More...