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Address

Mailing Address:

Office of the Tax Collector
P.O. Box 31457
Charlotte, NC 28231-1457

Office Location:


Robert L. "Bob" Walton Plaza
700 E. Stonewall Street
Charlotte, NC 28202

MAP

Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

Tax Collections
704-336-7600

Registered Vehicle Questions & Answers

If your question is not answered below, please submit your complete question  to The County's Assessor's Office at RMVEMAIL@mecklenburgcountync.gov.  A response will be provided via email.

Q. What is Tag and Tax Together?
A. As of September 1, 2013, the North Carolina Department of Motor Vehicles (NCDMV) began collecting registered motor vehicle taxes at the time of tag renewal. Except in rare situations, all registered motor vehicle taxes are collected by the NCDMV.  Most inquiries regarding vehicle taxes will need to be directed to NCDMV. Such requests include, but is not limited to: payment receipt, amount of taxes owed, delinquent taxes owed, name change, address change, vehicle sale, etc. You can contact the NCDMV at (919) 715-7000 Monday through Friday from 8 a.m. to 5 p.m.

Q. I sold my registered vehicle (car, truck, van, motorcycle, etc). How do I get this vehicle off the tax records?
A.
Your vehicle will not be charged anymore because you will not be renewing the tag. However, we may be able to do a proration and refund a portion of the taxes paid. We will need a copy of your Bill of Sale showing you sold the vehicle and a receipt (form FS-20) from the North Carolina Division of Motor Vehicles (DMV) showing the tag has been turned in.  You can email the required documentation to taxmeck@mecklenburgcountync.gov or mail the documentation to PO Box 31457, Charlotte, NC 28231 (Attention: Prorations).

Please note:  If the vehicle is sold between two individual parties, the Bill of Sale must be notarized.

Q. I turned a vehicle tag into the Division of Motor Vehicles (DMV) office. What should I do concerning my vehicle taxes?
A.
You may be entitled to a partial refund if taxes are paid or a tax bill proration if the taxes are not yet paid.  In order to make a determination as to if any adjustment is warranted, we need to see a copy of the receipt (FS-20) from the Division of Motor Vehicles (DMV) along with proof of ownership transfer of the vehicle. This could include a copy of the Bill of Sale or a copy of the front and back of the title transfer showing you sold the vehicle.

Q. I don't think the value on my vehicle is correct. Is there any way to appeal the value?
A.
Yes, please dial 311 or (704) 336-7600 or contact the County Assessor's Office via e-mail at RMVEMAIL@mecklenburgcountync.gov .  They will assist you with the information necessary to request an appeal of your vehicle value. 

Q. I have received a bill and the vehicle make is correct but the model is wrong.  Who do I talk to about this?
A.
Please dial 311 or (704) 336-7600 or contact the County Assessor's Office via e-mail at RMVEMAIL@mecklenburgcountync.gov .

Q. I'm in the military and stationed outside of North Carolina. Do I have to pay my bill?
A.
Please dial 311 or (704) 336-7600 or contact Property Tax Collections via e-mail at  taxmeck@MecklenburgCountyNC.gov to obtain information regarding military personnel and property tax bills.

Q. What is the Auto Fee?
A.
It is a flat fee assessed on all registered vehicles in Charlotte, Cornelius, Huntersville, Matthews, and Mint Hill.  It is not based on the value of the vehicle.

Q. What if I have a license plate tag for 30 days or less?
A.
Please dial 311 or (704) 336-7600 or contact County Assessor's Office via e-mail at RMVEMAIL@mecklenburgcountync.gov.

Address

Mailing Address:

Office of the Tax Collector
P.O. Box 31457
Charlotte, NC 28231-1457

Office Location:


Robert L. "Bob" Walton Plaza
700 E. Stonewall Street
Charlotte, NC 28202

MAP

Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

Tax Collections
704-336-7600