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Mailing Address:

Mecklenburg County Health Department 249 Billingsley Road Charlotte, NC 28211

Office Location:

Mecklenburg County Health Department 249 Billingsley Road Charlotte, NC 28211

Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

Please do not send confidential information via email.
704-336-4700

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Community Resource Guide

Community Resource Guide 

This guide is maintained by the Mecklenburg County Health Department to let you know about health and well-being services available in our community.

Note: This guide does not represent a complete listing of service providers in our community. If your agency would like to be included in this guide, please contact us. Updated: March 2015

Having difficulty? Download the guide.

Select a category below to review available Community Resources: 

​​​​​​​​​​​​​​​​​
  
Contact Info
Services
collapse Service Category : Abuse & Neglect ‎(4)
Charlotte Mecklenburg Police Department - Special Victims Division - Domestic Violence Unit
Call 911
 
601 E. Trade St
Charlotte, NC 28202+C223
Sexual assault unit investigates all sexual assaults, including but not limited to: rapes, sexual assaults, sexual battery, peeping toms, indecent exposure and some other sex related cases.
 
Counseling for Abusive Men/Women, Batterers (New Options for Violent Action—NOVA)
Phone: 704-336-4344
 
2732 Rozzelles Ferry Rd
Suite 107
Charlotte, NC 28208 
Education classes for abusive partners and offenders of domestic violence.
Reporting/Investigation (DSS)
Phone: 704-336-2273        
 
Wallace H. Kuralt Centre
301 Billingsley Rd
Charlotte, NC 28211
P O Box 22099
Charlotte, NC 28222
Conducts investigations, family assessments, in-home case management and administers foster care and adoption services.
Centralized intake, monitoring unit, guardianship, adult protective services (APS), caregiver support, services to maintain independence (SMI).  
Safe Alliance
Rape Crisis 24-hr hotline: 704.375.9900
Victim assistance: 704.332.9034
Domestic violence 24-hr hotline: 704.332.2513
 
601 E. 5th St, Suite 400
Charlotte, NC 28202
   
9624 Bailey Rd, Suite 290
Cornelius, NC 28031
P O Box 220312
Charlotte, NC 28222
Crisis Intervention & Advocacy, Tree House Children’s Advocacy Center, Domestic Violence Services, Counseling, 24 Hour Crisis Lines, Legal Support.
Social, family and financial counseling services.
Community Education, Consumer Credit Counseling and Housing Services, Family counseling.
Individual counseling, support groups for victims, court assistance, victims compensation assistance.
collapse Service Category : Adult Services ‎(4)
Adult Care and Share
Phone: 704-567-2700
 
 6709 Idlewild Rd
 Charlotte, NC 28212
Adult day health care. Senior citizens with challenges.
Bethlehem Center
Phone: 704-375-1417
 
2705 Baltimore Ave
Charlotte, NC 28203
Head Start Program, after school care, summer camp, senior citizen programs.
Mecklenburg County Health Department - Community Alternative Program/Disabled Adults (CAP/DA)
249 Billingsley Rd
Charlotte, NC 28211
704-336-4674
The CAP/DA Program is a program that allows elderly and disabled adults ages 18 and up to receive support services in their own home, as an alternative to nursing home placement. By providing in home care, case management, and other supports, CAP/DA can help these individuals stay at home.
Mecklenburg Respite Services – DSS for Adults
Phone: 704-336-3000
 
Wallace H. Kuralt Centre
301 Billingsley Rd
Charlotte, NC 28211
 
Mailing: P O Box 220999
Charlotte, NC 28222
Provides personal care, home management, and respite services to elderly and disabled adults who are unable to perform these tasks.
collapse Service Category : Advocacy & Support ‎(29)
A Child's Place
Phone: 704-343-3790
601 East 5th Street, Suite 230
Charlotte, NC 28202
"A Child’s Place (ACP) works to erase the impact of homelessness on children and their education. ACP works with the student, their parents and school to provide support, advocacy, and links to resources.
Al-Anon
Phone: 704-523-1159
 
2810 Providence Rd, Ste A-4
Charlotte, NC 28211
12 Step fellowship of relatives and friends of alcoholics.
Alcoholics Anonymous (AA)
Phone: 704-332-4387
 
1427 South Blvd
Charlotte, NC 28203
12 Step fellowship for people who wish to share their experience, strength and hope to recover from alcoholism.
American Cancer Society
Phone: 704-552-6147
 
6000 Fairview Rd
Suite 200
Charlotte, NC 28210
ARC - Mecklenburg County
Phone: 704-332-4535
 
4108 Park Rd
Suite 409
Charlotte, NC 28209
Services: Advocacy services, family support, quarterly workshops for children and adults with developmental disabilities.
Programs: Aktion Clubs, SibShops, Noah’s Arc, FASD committee.
Charlotte Epilepsy Support Group
Phone: 704-376-3158
Phone: 800-451-0694
  
200 Hawthorne Ln
Charlotte, NC 28204
Monthly epilepsy support group hosts a helpful and friendly group. They share mutual support, medical information, and referrals to useful resources.
Charlotte Speech and Hearing Center
Phone: 704-523-8027
 
210 Woodlawn Rd
Charlotte, NC 28217
Speech-language services, hearing services.
Compassionate Friends
St Matthews Catholic Church
8050 Ballantyne Commons Parkway
Charlotte, NC  28277
Support, friendship and understanding for parents and siblings bereaving the death of a child.
Council for Children's Rights
Phone: 704-372-7961
601 E 5th St # 510
Charlotte, NC 28202
The Council provides attorneys, advocates and staff to protect the rights and interests of children who find themselves in need
of a voice. They also connect children and their families with agencies and institutions that help them thrive.
Division of Services for the Blind
Phone: 704-563-4168
 
5855 Executive Center  Dr  
Suite  100
Charlotte, NC 28212
Services in: training; employment; medical; technology; daily living skills.
Services to: employers; community; vision resource guide; teens; age 55+; vision and hearing loss; food/vending services.
Down Syndrome
Phone: 704-536-2163
 
P O Box 34787
Charlotte, NC 28234
Support groups for parents raising children with Down Syndrome and small age appropriate groups for children.
Easter Seals UCP North Carolina
Phone: 704-529-5195
Phone: 704-522-9912
Phone: 704-333-8220 
 
6135 Park  South Dr
Charlotte, NC 28210
716 Marsh Rd
Charlotte, NC 28209
10150 Mallard Creek Rd, Ste 510
Charlotte, NC 28262
Medical rehabilitation; job training and employment; child care; adult day programs; camping and recreation.
Hospice & Palliative Care
Phone: 704-375-0100
 
1420 E. Seventh St
Charlotte, NC 28204
Kinder-Mourn
Phone: 704-376-2580
 
1320 Harding Place
Charlotte, NC 28204
Individual counseling, support groups for grieving parents who have lost a child or spouse and for children who have lost parents.
LaLeche League
Phone: 877-452-5324
  
 
LaLeche League St
Charlotte, NC 28202
Breast feeding education and monthly meetings.
Lupus Foundation
Phone: 704-716-5640
 
4530 Park Rd
Charlotte, NC  28209
Support and educational meetings for people with lupus, their families and friends.
Metrolina Association for the Blind
Phone: 704-372-3870
 
704 Louise Ave
Charlotte, NC 28204
Personal adjustment services; accessible Braille services; textbook search and purchase.
Multiple Sclerosis Society
Phone: 704-525-2955
 
901 Southern Pine Blvd  #1
Charlotte, NC 28273
Services: education; advocacy; information; peer support; therapeutic recreation. http://www.nationalmssociety.org/
Muscular Dystrophy Association
Phone: 704-567-2912
 
1515 Mockingbird Ln, Suite 701
Charlotte, NC  28209
MDA Clinics: ALS research and clinical centers; support groups; equipment funding; loan programs and repairs/modifications; summer camp program; MDA chat groups; MDA services for the individual, family, and community booklet.
 www.mda.org
Nar-Anon
Phone: 704-575-7551
 secretary@charanon.org
Self-Help/Support Groups
Narcotics Anonymous
24 Hour Local Help Line: 980-200-9349

Area Service Office:
Third Presbyterian Church
4019 Central Ave
Charlotte, NC 28205
"Service and Treatment Program-24 hour help line. Individual counseling. Support groups.
Ostomy Connection of Charlotte (formerly United Ostomy Association)
N/A
Meetings; home/hospital visits; parent’s group coming soon; nurse available at all meetings.
Overeaters Anonymous
Phone: 704-319-1625
 
Call for locations
12 Step fellowship of individuals helping each other understand and recover from compulsive overeating.
Pat's Place Child Advocacy Center
Phone: 704-335-2760
901 East Boulevard
Charlotte, NC 28203
As the only child advocacy center in Mecklenburg County serving children from birth to age 18, Pat’s Place provides a physical environment where a child’s well-being is our first priority, reducing trauma and promoting healing from sexual abuse. During the assessment of children (birth to 18), their program services include: Family Advocacy, Forensic Interviewing, Medical Evaluation, and Multidisciplinary Team Investigations (MDT).
Support Works
Phone: 704-331-9500
 
1607 Dilworth Rd, West
Charlotte, NC  28203
Providing help finding or forming support groups and researching medical information.
The Leukemia and Lymphoma Society
Phone: 704-998-5012
Phone: 800-888-9934
Fax: 704-998-5010
Family support groups with healthcare professionals; patient and family education; assessing home care services; end of life stage and grief counseling.
Time Out Youth
Phone: 704-344-8335
 
2320 N. Davidson St
Charlotte, NC 28205
Lesbian, gay, bisexual, transgendered & questioning youth support and advocacy; Ages 11-20.
United Cerebral Palsy Development Center
Phone: 704-522-9912
 
716 Marsh Rd
Charlotte, NC 28209
Services: individual and community support; child and family services; mental health services; supported employment training; durable medical equipment; information and referrals.
Vet Center
Phone: 704-549-8025
 
2114 Ben Craig Dr
Suite 300
Charlotte, NC  28262
Individual counseling for veterans and support groups.
collapse Service Category : Behavioral Health ‎(20)
Access Family Services, Inc.
Phone: 704-521-4977

2633 West Blvd
Charlotte, NC 28208
Outpatient therapy, adolescent day treatment program, ages 5 – 17.
 
www.accessfamilyservices.com
Alexander Youth Network
Phone: 704-366-8712
Phone: 855-362-8470 (Help for your child)
6220 Thermal Rd
Charlotte, NC 28222
Outpatient, residential, and community-based services, ages 4–18.
 
www.alexanderyouthnetwork.org
Another Level Counseling & Consultation
Phone: 704-548-5298
 
1927 J.N. Pease Place, Suite 104
Charlotte, NC 28262
CARF nationally accredited and CABHA certified. Services include individual counseling, intensive in home services, community support team services, substance abuse services as well as medication management.
Anuvia Prevention & Recovery Center
Phone: 704-376-7447
 
101 Billingsley Rd
Charlotte, NC 28211
Chemical dependency education, outpatient treatment, Spanish program, support group.
Behavior Health Center - CMC – Randolph
Phone: 704-444-2400
Phone: 800-418-2065
  
501 Billingsley Rd
Charlotte, NC 28211
24-hour hotline, substance abuse and mental health treatment options for adults, adolescents and children, inpatient and outpatient treatment programs. Adults (18+), Adolescents (13-17), Children (5-12).
Cardinal Innovations HealthCare
24-hour, toll-free
Access/Crisis line: 1-800-939-5911
(For deaf or hard of
hearing, dial 711 for NC Relay)
Cardinal Innovations serves individuals needing mental health, intellectual and developmental disability, and substance use/addictions services. Cardinal Innovations has a 24-hour, toll-free number answered by Access Call Center staff at 1-800-939-5911. Use this number to get information, referrals to community organizations, to request services or to get help or advice in a crisis.
Carolina’s Creative Counseling
Phone: 704-332-3634
325 Matthews Mint Hill Rd
Suite 104
Matthews, NC 28105
4415 Monroe Rd
Suite 100
Charlotte, NC 28205
A CABHA certified mental health agency designed to provide quality clinical care for individuals and families in crisis which includes: intensive in-home services, outpatient therapy, diagnostic assessment, clinical assessment, psychiatric services, substance abuse intensive outpatient program and targeted case management.
Catholic Charities Diocese of Charlotte
Phone: 704-370-3262
 
1123 South Church St
Charlotte, NC 28203
Services include: domestic & international adoption, burial assistance, counseling, pregnancy support, immigration, marriage preparation, Programa Esperanza (Latino outreach), refugee resettlement, youth & elder ministry.
 
http://www.cssnc.org/
Easter Seals
Phone: 800-662-7119
Mental health services, case management, residential and housing programs, respite for children, ages 5-18.
Family Outreach & Counseling Center
Phone: 704-509-9917
 
700 Parkwood  Ave
Charlotte, NC 28205
Counseling services.
Family Preservation Services of NC, Inc./Family Preservation Community Services, Inc.
Phone: 704-344-0491
 
4601 Park Rd
Charlotte, NC 28209
Suite 400
Intensive in-home services, individual, family and group therapy, outpatient services, ages 5 – 18. 
Kinder-Mourn
Phone: 704-376-2580
 
1320 Harding Place
Charlotte, NC 28204
Individual Counseling. Support groups for grieving parents who have lost a child or spouse and for children who have lost  parents. Brochures available by request
Mélange Health Solutions
Phone: 704-567-8690
Appointment: 1-888-500-1440
 
145B Scaleybark Rd
Charlotte, NC 28209
Mélange Health Solutions offers family and adult counseling services to help families achieve their full potential. Compassionate professionals offering an array of services  including Christian based counseling, in-home family counseling, marriage and family therapy, and youth and adolescent coaching.
NC Health Info
N/A
A web resource of local health information for North Carolinians. Access to health resources on the web.
Safe Alliance
Phone: 704-332-9034
 
601 E. 5th St Suite 400
Charlotte, NC 28202
   
9624 Bailey Rd
Suite 290
Cornelius, NC 28031
Social, family and financial counseling services. Community Education, Consumer Credit Counseling and Housing Services, Family counseling. Rape Crisis 24-hr hotline 704.375.9900. Victim assistance 704.332.9034. Domestic violence 24-hr hotline 704.332.2513. Individual counseling, support groups for victims, court assistance, victims compensation assistance.
Support Works
Phone: 704-331-9500
Help to find and form support groups of all types and maintain a listing of more than 200 groups. Hours: Mon-Thurs
Teen Health Connection
Phone: 704-381-8336
Phone: 704-381-TEEN
Fax: 704-381-8832
  
3541 Randolph Rd
Suite 206
Charlotte, NC 28211
Consultation, assessment, brief counseling and referrals for ongoing counseling. Ages 11-21 yrs. Medicaid, insurance co-payments, and sliding scale fee payments, or $50 deposits for self-pay patients are required at time of service.
The Family Center
Phone: 704-376-7180
 
Wendover Road Family Services Center 
Child/adolescent family therapy, diagnostic assessments, intensive in-home services, infant mental health, in-home family education, nurturing program, parent-child interaction therapy, school based programs, summer camp.
The Relatives
Phone: 704-377-0602
 
1100 East Blvd
Charlotte, NC 28203
24 hour hotline, emergency shelter for young people ages 7-17. Individual and family conferences. Walk-in services, parenting classes.
Thompson Child and Family Focus
Phone: 704-536-0375
 
6800 Saint Peter’s Ln
Matthews, NC 28105
Residential treatment, day treatment, outpatient services, foster care and attachment issues, ages 6-12.
collapse Service Category : Children Services ‎(16)
A Child's Place
Phone: 704-343-3790
601 East 5th Street, Suite 230
Charlotte, NC 28202
A Child’s Place (ACP) works to erase the impact of homelessness on children and their education. ACP works with the student, their parents and school to provide support, advocacy, and links to resources.
Autism Charlotte
Phone: 704-776-0685
Inclusion Based Afterschool Enrichment Program for Children with Autism. An innovative, therapeutic program that integrates children with autism into typical afterschool programs; currently located in
multiple branches of the YMCA of Greater Charlotte and in CMS.
Bethlehem Center
Phone: 704-375-1417
 
2705 Baltimore Ave
Charlotte, NC 28203
Head Start Program, after school care, summer camp, senior citizen programs.
Child Care Resources
Phone: 704-376-6697
 
4601 Park Rd
Suite 500
Charlotte, NC 28209
Works with families and communities to ensure that all children have access to high quality, affordable early learning and school-age opportunities and experiences that enable them to succeed in school and in life.
Family information services, program and business consultation, financial aid, research and policy development. 
Child Care Search
Phone: 704-348-2181
Provide free referrals for child care to child care centers, family child care homes, preschools, school-age child care, head start programs, summer camps.
Council for Children's Rights
Phone: 704-372-7961
601 E 5th St # 510
Charlotte, NC 28202
The Council provides attorneys, advocates and staff to protect the rights and interests of children who find themselves in need of a voice. They also connect children and their families with agencies and institutions that help them thrive.
Early Intervention Services - Children's Developmental Services Agency (CDSA)
Phone: 704-336-7130
 
3500 Ellington St
Charlotte, NC 28211
Intake line children 3 and under.
Goodwill Industries
Phone: 704-372-3434
Phone: 704-841-8600
 
2901 A Freedom Dr
1909 Sardis Rd North
Over 15 locations in Charlotte, with more than 20 stores in surrounding Mecklenburg County.
Mecklenburg County Health Department - CAP C program
Phone: 704-336-4674
249 Billingsley Rd
Charlotte, NC 28211
The CAP/C Program provides services for medically fragile children under 21 who are at risk of institutional care. By providing in home nursing care, case management, and other supports, CAP/C can help these children stay at home with their families.
Mecklenburg County Health Department - Child Care Coordination (CC4C)
Phone: 980-314-9340
2845 Beatties Ford Rd
Charlotte, NC 28216
Case management for families with children that are at high risk for developmental delays. Services are provided primarily in the client's home.
 
www.meckhealth.org
Mecklenburg County Health Department - Child Care Health Consultants (CCHC)
Phone: 704-336-6477
2845 Beatties Ford Rd
Charlotte, NC 28216
The CCHC are health care professionals with specialized training and experience in child health issues. They can assist to establish policies and procedures for health/safety emergencies, provide health education and wellness programs, and conduct child care staff trainings.
NC Department of Health and Human Services - Division of Child Care and Early Education
N/A
List of Regulated Child Care Centers in North Carolina:
Pat's Place Child Advocacy Center
Phone: 704-335-2760
901 East Boulevard
Charlotte, NC 28203
As the only child advocacy center in Mecklenburg County serving children from birth to age 18, Pat’s Place provides a physical
environment where a child’s well-being is our first priority, reducing trauma and promoting healing from sexual abuse. During the assessment of children (birth to 18), their program services include: Family Advocacy, Forensic Interviewing, Medical Evaluation, and Multidisciplinary Team Investigations (MDT).
Smart Start of Mecklenburg County
Phone: 704-377-6588
601 East 5th St, Suite 500
Charlotte NC, 28202
Smart Start offers family-focused programs that improve parenting and promote involvement. Parent education programs give parents tools to increase their knowledge of early childhood development and positive parenting practices, and home visiting programs help new parents and parents-to-be by providing education, information and resources.
Thompson Child and Family Focus
Phone: 704-536-0375
 
6800 Saint Peter’s Ln
Matthews, NC 28105
Residential treatment, day treatment, outpatient services, foster care and attachment issues, ages 6-12.
Women, Infants and Children (WIC) - Mecklenburg County Health Department
Phone: 704-336-6500
 
249 Billingsley Rd
Charlotte, NC 28211
  
2845 Beatties Ford Rd
Charlotte, NC 28216
   
5624 Executive Center Dr
Charlotte, NC 28212
 
801 Clanton Rd
Charlotte, NC 28217
Supplemental food/feeding program; must qualify. Billingsley Rd location is for pregnant women only.
 
www.meckhealth.org
collapse Service Category : Clothing/Household Goods ‎(9)
Assistance League of Charlotte
Thrift Shop Phone: 704-525-5000
Organization Phone: 704-525-5228
Thrift Shop Location:
3405 South Tryon Street
Charlotte, NC 28217
Assistance League of Charlotte is a nonprofit volunteer organization dedicated to improving the lives of children and families through community-based philanthropic programs -we feed, we clothe, we mentor, we educate.
Beds for Kids
Phone: 980-422-1192
1800 Camden Rd. Suite 107-17
Charlotte NC, 28203
Beds for Kids Accepts used household furniture and new linens and blankets that they deliver to families in need.
Crisis Assistance Ministry
Phone: 704-371-3001 ext-125
 
500 Spratt St
Charlotte, NC 28206
339-C West Tremont Ave
Charlotte, NC 28203
Free Store” provides good, quality clothes, household items, furniture and appliances free of charge. To shop in the store, you will need a referral (and a Furniture Referral Form) from a social worker or your congregation. Shoppers must provide their own means of pick-up. Shopping hours: Monday to Friday, 1pm – 4pm.
Dress for Success
The mission of Dress for Success is to promote the economic independence of disadvantaged women by providing professional attire, a network of support and the career development tools to help women thrive in work and in life.
First in Families
Phone: 704-536-6661
4425 Randolph Road, Suite 400
Charlotte, NC 28211
FIF offers resources and assistance to help individuals and families become self-sufficient or meet a basic need, such as housing (rent or mortgage payments), utilities, food, clothing, furniture or appliances.
Love Inc.
Phone: 704-536-5588
Fax: 704-631-9424
P.O. Box 18517
Charlotte, NC 28218

Love INC. has formed a network of more than 190 churches in the Charlotte-Mecklenburg area. Many of those congregations have completed a “Time and Talent” survey of their members to determine which volunteer services they are willing to offer to people in need. Examples of past assistance include, but not limited to:

  • Toiletry Pantry Ministry: providing basic toiletry and hygiene items to those on food stamps
  • Computer Ministry: donating used computers to those in need
Lydia's Loft
Phone: 704-948-7797
203 N Old Statesville Road
Huntersville, NC 28078
Lydia’s Loft provides free clothing to needy residents of the North Mecklenburg and South Iredell Region. They provide a place for residents who want donated clothing to be given to those in need within their own community. Clothing in excess what is needed locally will be shared with other ministries similar to Lydia’s Loft.
Matthews Help Center
Phone: 704-847-8383
 
119 N. Ames St
Matthews, NC 28105
Services include: crisis assistance (financial assistance, food pantry, clothing, temporary housing), information and referral, health related services, DSS partnership, English as second language classes.
Salvation Army
Phone: 704-348-2838
 
 6301 South Blvd
 1011 Central Ave
Donated clothing and household items are available at minimal cost
 
www.salvationarmyusa.org
collapse Service Category : Dental Resources ‎(5)
Carolinas Medical Center Dentistry
Phone: 704-355-2165
 
1000 Blythe Blvd
Charlotte, NC 28203
Emergency/limited care appointments only. Oral surgery. Sees ages 14 and up.
Carolinas Mobile Dentistry
Phone: 704-355-5317
 
1000 Blythe Blvd
Charlotte, NC 28203
General Dentistry/Nursing Home
Accepts Medicaid
Community Care Partners of Greater Mecklenburg
Phone: 704-512-5555
Phone: 1-888-671-7437
Serves as Medicaid resource for Dental and Medical
Crest Dental Health Education
Phone: 1-800-543-2108
Provides web-based information on
 oral care and downloadable program
 materials designed for first graders.
Mecklenburg County Health Department - Pediatric Dentistry
Phone: 980-314-9600
 
1801 Rozzelles Ferry Rd
Charlotte, NC  28208
Provides dental services for any child 16 yrs. or younger who lives in Mecklenburg County. Accepts Medicaid, NC Health Choice, Private Dental Insurance, and has a Sliding Fee Scale. Call for an appointment Mon.-Fri. 7:00am-5:30pm. Spanish speaking staff.
collapse Service Category : Disability Resources ‎(17)
Allegro Foundation
Phone: 704-364-4063
419 Ardmore Road
Charlotte, NC 28209
FREE weekly programs for children between the ages of 4 and 23 with intellectual disabilities, Down syndrome, orthopedic challenges (wheelchairs and walkers), Spina bifida, cerebral palsy, learning disabilities, muscular dystrophy, visual and hearing impairments, children “at-risk”, and children with cancer. Programs work to reinforce the academic lessons that children with disabilities learn in their regular classroom by combining cognitive and muscle memory to stimulate sequential and conceptual learning, problem-solving skills and communication.
ARC - Mecklenburg County
Phone: 704-332-4535
 
4108 Park Rd
Suite 409
Charlotte, NC 28209
Services: Advocacy services, family support, quarterly workshops for children and adults with developmental disabilities.
Programs: Aktion Clubs, SibShops, Noah’s Arc, FASD committee.
Audiology Department - Charlotte Mecklenburg Schools (CMS)
Phone: 980-343-5455
Fax: 980-343-5229
  
401 E. 9th St
Charlotte, NC  28202
Screens Pre-K, Kindergarten, and First Grades (all students), including autistic, Bright Beginnings, and any other EC students.
 
Screens new students since last screening (K-12). Screens students on the known loss list @ schools.
Autism Charlotte
Phone: 704-776-0685
Inclusion Based Afterschool Enrichment Program for Children with Autism. An innovative, therapeutic program that integrates children with autism into typical afterschool programs; currently located in multiple branches of the YMCA of Greater Charlotte and in CMS.
Carolinas Rehabilitation
Phone: 704-355-4300
 
1100 Blythe Blvd
Charlotte, NC 28203
Job training and vocational rehabilitation services.
Charlotte Speech and Hearing Center
Phone: 704-523-8027
 
210 Woodlawn Rd
Charlotte, NC 28217
Speech-language services, hearing services.
Disability Rights and Resources
Phone: 704-537-0550
5801 Executive Center Drive
Suite 101
Charlotte, NC 28212
An advocacy-based, consumer-controlled, community-embedded center that advocates with and serves as mentors for people with disabilities.
 
Core Services: Advocacy, Peer Mentoring, Independent Living Skills, Information and Referral, My Home, My Choice
Division of Services for the Blind
Phone: 704-563-4168
 
5855 Executive Center  Dr, Suite  100
Charlotte, NC 28212
Services in: training; employment; medical; technology; daily living skills.
 
Services to: employers; community; vision resource guide; teens; age 55+; vision and hearing loss; food/vending services.
Easter Seals UCP North Carolina
Phone: 704-529-5195
Phone: 704-522-9912
Phone: 704-333-8220 
 
6135 Park  South Dr
Charlotte, NC 28210
716 Marsh Rd
Charlotte, NC 28209
10150 Mallard Creek Rd, Ste 510
Charlotte, NC 28262
Medical rehabilitation; job training and employment; child care; adult day programs; camping and recreation.
Mecklenburg County Health Department - CAP DA and CAP C programs
Phone: 704-336-4674
249 Billingsley Rd
Charlotte, NC 28211
The CAP Programs provides elderly and disabled adult and medically fragile children with support services in their own home as an alternative to institutional care. By providing in home care, case management, and other supports, the CAP program can help these individuals stay at home. 
Metrolina Association for the Blind
Phone: 704-372-3870
 
704 Louise Ave
Charlotte, NC 28204
Personal adjustment services; accessible Braille services; textbook search and purchase.
Multiple Sclerosis Society
Phone: 704-525-2955
 
9801-1 Southern Pines Blvd
Charlotte, NC 28273
Services: education; advocacy; information; peer support; therapeutic recreation.
Muscular Dystrophy Association
Phone: 704-567-2912
 
1515 Mockingbird Ln, Suite 701
Charlotte, NC  28209
MDA Clinics: ALS research and clinical centers; support groups; equipment funding; loan programs and repairs/modifications; summer camp program; MDA chat groups; MDA services for the individual, family, and community booklet.
 www.mda.org
Ostomy Connection of Charlotte (formerly United Ostomy Association)
N/A
Meetings; home/hospital visits; parent’s group coming soon; nurse available at all meetings.
Terrific Talkers
Phone: 704-541-3737
 
11121 Carmel Commons Blvd, Suite 440
Charlotte, NC  28226
Language development, articulation, fluency, auditory processing, individual and group therapy. Direct payment as services are rendered (client files for insurance).
The Leukemia and Lymphoma Society
Phone: 704-998-5012
Phone: 800-888-9934
Fax: 704-998-5010
Family support groups with healthcare professionals; patient and family education; assessing home care services; end of life stage and grief counseling.
United Cerebral Palsy Development Center
Phone: 704-522-9912
 
716 Marsh Rd
Charlotte, NC 28209
Services: individual and community support; child and family services; mental health services; supported employment training; durable medical equipment; information and referrals.
collapse Service Category : Education & Employment ‎(13)
Amigos de Cristo
Phone: 704-892-8566 (English)
Phone: 704-716-4431 (Spanish)
Provides academic support to children K-5 in the Latino/Hispanic community so that they may success in EOG testing. Offers homework support, basic remedial help in reading, writing, math and small group tutoring.
Charlotte Area Fund
Phone: 704-372-3010
 
901 North Tryon St
Charlotte, NC 28206
  
Mailing: P O Box 34188
Charlotte, NC 28234
Offers four main programs to provide low-income citizens to become more self-sufficient. These programs include: Self Sufficiency program; weatherization assistance program; specialized seniors program; nutrition assistance program.
Charlotte Rescue Mission
704-333-HOPE (4673)
PO Box 33000
Charlotte, NC 28233
L.E.A.P. (Learning Empowerment Advancement Program) focuses on educational and vocational training programs.
Charlotte Works
Phone: 704-206-1350
1401 W Morehead St #100
Charlotte, NC 28208
Provides job skills training, career path assistance, and employment postings.
Charlotte-Mecklenburg Senior Centers
Phone: 704-522-6222
 
2225 Tyvola Rd
Charlotte, NC  28210
The center operates a senior employment department, which is designed to offer employment assistance to mature job seekers 55 years and older.
Communities in Schools
Phone: 704-335-0601
 
601 East 5th St Suite, 300
Charlotte, NC 28202
CIS is a drop out prevention program which provides a variety of services which include tutoring, counseling and mentoring programs.
Community Culinary School of Charlotte
Phone: 704-375-4500
9315-D Monroe Rd
Charlotte, NC 28270
The Community Culinary School of Charlotte (CCSC) is a private nonprofit that provides workforce development and job placement assistance in the culinary arts for adults who have faced barriers to long-term success for employment.
Cornerstone Career Development Center
Phone: 704-200-2807
3301 Beatties Ford Rd
Charlotte, NC 28216
Cornerstone Career Development Center (CCDC) is an education, employment readiness/employment retention and supportive services program provided by the Friendship Community Development Corp (FCDC). They provide a one-on-one approach to education, job search and employment attainment and retention.
DSS - Work First
Phone: 704-336-3000
Work First Family Assistance provides parents with short-term training and other services to help them become employed and work toward self-sufficiency.
Goodwill Industries
Phone: 704-372-3434
Phone: 704-841-8600
 
2901-A Freedom Dr
Donated clothing and household items are available at minimal cost
Jacob's Ladder Job Readiness Program
Phone: 704-373-2256
A 4-week program that prepares participants to confidently enter the work force.
NC Division of Employment Security
Phone: 704-566-2870
 
7140 Forest Point Blvd #A
Charlotte, NC 28217
Individual Services: on-line employment information and filing; search job openings, register for work; research labor market; career planning, etc.
Salvation Army
Phone: 704-334-4731
 
534 Spratt St
Charlotte, NC 28206
Homeless shelter; childcare services; parenting and computer classes; substance abuse treatment; case management; transportation to community agencies; thrift store.
collapse Service Category : Family Support ‎(8)
Bethlehem Center
Phone: 704-375-1417
 
2705 Baltimore Ave
Charlotte, NC 28203
Head Start Program, after school care, summer camp, senior citizen programs.
Mecklenburg County Health Department - Child Care Coordination (CC4C)
Phone: 980-314-9340
2845 Beatties Ford Rd
Charlotte, NC 28216
Case management for families with children that are at high risk for developmental delays. Services are provided primarily in the client's home.
 
www.meckhealth.org
Mecklenburg County Health Department - Pregnancy Care Management (PCM)
Phone: 980-314-9359
 
2845 Beatties Ford Rd
Charlotte, NC 28216
Case management for pregnant women through 2 mos. post partum
 
www.meckhealth.org
Smart Start Healthy Families Mecklenburg
Phone: 704-336-5074
 
249 Billingsley Rd
Charlotte, NC 28211
M-F, 8-5, no charge; any Mecklenburg County resident with first time pregnancy.
 
www.smartstartofmeck.org
Smart Start of Mecklenburg County
Phone: 704-377-6588
601 East 5th St, Suite 500
Charlotte NC, 28202
Smart Start offers family-focused programs that improve parenting and promote involvement. Parent education programs give parents tools to increase their knowledge of early childhood development and positive parenting practices, and home visiting programs help new parents and parents-to-be by providing education, information and resources.
Smart Start of Mecklenburg County
Phone: 704-377-6588
601 East 5th St, Suite 500
Charlotte NC, 28202
Smart Start offers family-focused programs that improve parenting and promote involvement. Parent education programs give parents tools to increase their knowledge of early childhood development and positive parenting practices, and home visiting programs help new parents and parents-to-be by providing education, information and resources.
Thompson Child and Family Focus
Phone: 704-536-0375
 
6800 Saint Peter’s Ln
Matthews, NC 28105
Residential treatment, day treatment, outpatient services, foster care and attachment issues, ages 6-12.
Tripe P (Positive Parenting Program)
Triple P is a parenting program, but it doesn't tell you how to be a parent. It's more like a toolbox of ideas. You choose the strategies you need. You choose the way you want to use them. It's all about making Triple P work for you.
Information about the program and a list of local providers trained in Triple P: http://www.triplep-parenting.net/nc-en/home/
collapse Service Category : Financial Services ‎(19)
Adult Day Care (financial assistance)
Phone: 704-336-4809
 
301 Billingsley Rd
Charlotte, NC 28211
Financial assistance through DSS is available to any older and/or disabled adult without regard to income, though funding is limited.
Charlotte Area Fund
Phone: 704-372-3010
 
901 North Tryon St
Charlotte, NC 28206
  
Mailing: P O Box 34188
Charlotte, NC 28234
Offers four main programs to provide low-income citizens to become more self-sufficient. These programs include: Self Sufficiency program; weatherization assistance program; specialized seniors program; nutrition assistance program.
Child Care Resources
Phone: 704-348-2181
Phone: 704-376-6697
  
4601 Park Rd
Suite 500
Charlotte, NC 28209
Subsidies help low-income families pay for quality child care which allows them to work or attend school. The program is administered through Child Care Resources Inc.
Community Link
Phone: 704-943-9490
 
601 E. 5th St Suite 220
Charlotte, NC 28237
  
Mailing: P O Box 37265
Charlotte, NC 28202
Assessment and referrals; rental/supportive housing programs; tenant education; housing resource developments; housing needs assessment; housing placement; in-home follow up services.
Crisis Assistance Ministries
Phone: 704-371-3000
 
500-A Spratt St
Charlotte, NC 28206
Programs: Emergency financial assistance; free store; economic self-sufficiency; low income energy assistance.
Department of Social Service Community Health Services
Phone: 704-336-3000
 
301 Billingsley Rd
Charlotte, NC 28211
Department of Social Service Family/Children Medicaid
Phone: 704-336-3000
 
301 Billingsley Rd
Charlotte, NC 28211
Department of Social Services
Phone: 704-336-4809
 
301 Billingsley Rd
Charlotte, NC  28211
Economic Services Division (EDS) provides financial, medical, and food assistance. Programs: Work first cash assistance; work first employment services; food stamps; Medicaid; refugee assistance; energy assistance program; managed care of Medicaid recipients.
Department of Social Services
Phone: 704-336-3000
 
301 Billingsley Rd
Charlotte, NC 28211
3205 Freedom Dr
Charlotte, NC 28208
Medicaid for families/children/pregnant women
Disability Rights and Resources (formerly Programs for Accessible Living)
Phone: 704-537-0550
 
5801 Executive Center Dr Suite 101
Charlotte, NC 28212
Center for independent living for people with disabilities; provide information and referrals for community resources and services; offer independent living skills training; advocacy; peer advocates – mentoring by people with disabilities living in the community.
Good Fellows Club
Phone: 704-333-5040
 
700 Parkwood Ave
Charlotte, NC 28205
Good Fellows provides emergency assistance to families in need throughout the year.
Leukemia Society and Lymphoma Society
Phone: 704-998-5012
Fax: 704-998-5010
  
5950 Fairview Rd
Suite 250
Charlotte, NC 28210
The society’s Patient Financial Aid Program offers financial reimbursement for some medications, transportation and procedures for those in need. The Society’s Co-Pay Assistance Program offers financial support towards the cost of insurance co-payments and/or insurance premium costs for prescription drugs. Patients must qualify both medically and financially for this program.
Low Income Energy Assistance – DSS
Phone: 704-336-3000
 
301 Billingsley Rd
Charlotte, NC 28211
The Low Income Energy Assistance Program (LIEAP) provides for a one-time cash payment to help eligible households to pay a portion of their heating bills. Some food stamp recipient households are automatically eligible based on information found in the food stamp system during a computer data match completed on September 30. Any resident of Mecklenburg County (including food stamp households that are not automatically eligible) can apply for the program during the mandatory application taking period the first two weeks of November. The LIEAP checks are mailed to the recipients on January 31.
Matthews Help Center
Phone: 704-847-8383
 
119 N. Ames St
Matthews, NC 28105
Services include: crisis assistance (financial assistance, food pantry, clothing, temporary housing), information and referral, health related services, DSS partnership, English as second language classes.
Mecklenburg County - Child Support Enforcement
Phone: 704-432-9300
 
5800 Executive Center Dr
Suite 200
Charlotte, NC 28212
The mission is to enhance the quality of life of children and families through the efficient and timely provision of child support services by the establishment of paternity and legal child support obligations, collection of payments and enforcements of child support obligations.
Medicaid DSS
Phone: 704-336-3000
301 Billingsley Rd
Charlotte, NC 28211
Medicaid insurance, Carolina Access Managed Care
 
http://dss.charmeck.org
Safe Alliance
Phone: 704-332-9034
Fax: 704-373-1604
  
 
601 E. 5th St
Suite 400
Charlotte, NC 28202
Budgeting and money management education and planning; debit management program; mortgage delinquency/loss mitigation/default resolution ; pre/post rental counseling; pre-purchase homeownership counseling; rental delinquency; reverse mortgage counseling.
Salvation Army
Phone: 704-334-4731
 
534 Spratt St
Charlotte, NC 28206
Homeless shelter; childcare services; parenting and computer classes; substance abuse treatment; case management; transportation to community agencies; thrift store.
Social Security Administration
1-800-772-1213
 
5800 Executive Center Dr, Suite 300
Charlotte, NC 28212
Medicaid; Medicare; Disability; SSI
collapse Service Category : Food Assistance ‎(9)
Charlotte Area Fund
Phone: 704-372-3010
 
901 North Tryon St
Charlotte, NC 28206
  
Mailing: P O Box 34188
Charlotte, NC 28234
Offers four main programs to provide low-income citizens to become more self-sufficient. These programs include: Self Sufficiency program; weatherization assistance program; specialized seniors program; nutrition assistance program.
Department of Social Services - Food and Nutrition Services
Phone: 704-336-3000
 
301 Billingsley Rd
Charlotte, NC  28211
3205 Freedom Dr
Charlotte, NC 28208
Application for Food stamps, assistance obtaining food.
Dilworth Soup Kitchen @ First Christian Church
Phone: 704-334-3771
 
1200 E. Blvd
Charlotte, NC 28203
Lunch served Monday and Wednesday from 11:30am to 12:30pm. Open to all. 
Friendship Trays
Phone: 704-333-9229
 
2401-A Distribution St
Charlotte, NC 28203
Delivers lunch to elderly, handicapped and convalescing people for a small fee.
  
 www.friendshiptrays.org
Loaves and Fishes
Phone: 704-523-4333
 
P O Box 11234
Charlotte, NC 28220
Provides groceries and support to people in crisis.
 14 pantries, use web address for locations.
Matthews Help Center
Phone: 704-847-8383
 
119 N. Ames St
Matthews, NC 28105
Services include: crisis assistance (financial assistance, food pantry, clothing, temporary housing), information and referral, health related services, DSS partnership, English as second language classes.
Second Harvest Food Bank
Phone: 704-376-1785
 
500-B Spratt St
Charlotte, NC 28206
Provides a regional distribution warehouse that supplies food & grocery items to charitable agencies.
Senior Nutrition Program
Phone: 704-336-3144
 
301 Billingsley Rd
Charlotte, NC 28211
Provides congregate, supplemental, and home-delivered meals to older adults.
St Peter’s Soup Kitchen @ Urban Ministry
Phone: 704-347-0278
 
945 N. College St
Charlotte, NC 28206
Serves a hot lunch 365 days year from 11:15am-12:15pm. No questions asked.
collapse Service Category : Free Low Cost Clinics ‎(13)
Bethesda Health Center
Phone: 704-596-5606
 
133 Stepson
Charlotte, N.C.  28262
                                 
  • Primary Care. All Ages.
  • Spanish Speaking interpreters and bilingual staff available in the clinic
  • BY APPOINTMENT ONLY - call for an appointment
  • Interviews with social worker to qualify on Monday
  • Medical Appointments - Tuesday 2 p.m. - 6 p.m.
  • Some appointments on Wednesday on a limited basis

                                                           

Care Ring
Phone: 704-375-0172
 
601 E. 5th Street
Charlotte, N.C. 28202
  
Non-emergency apts only. Monday –Friday, 8am-5pm. Walk-ins are accepted. Fee schedule applies.
 
Care Ring Physicians Reach Out
Phone: 704-375-0172
 
601 E. 5th Street
Suite 140
Charlotte, N.C. 28202
Appointments made to see physicians in general practices. Financial Screening Required. For un-insured and under-insured. Have to be resident of Mecklenburg County for 6 mos. Be at or below 200 percent Federal Poverty Guidelines. Not be currently eligible, pending or receiving Medicaid, Medicare or any other health benefits. Not have been a patient of any sliding scale or subsidized health clinic within the past 24 months. *4 week process.
 
Carolinas Medical Center Outpatient Clinics
704-446-9987
704-446-1000
704-446-1600
704-446-9991
   
   
   
   
Family practice, internal medicine, infectious disease, OB/GYN, orthopedics, pediatrics, surgery, Teen Health Connection. Call for available appointments; phones open 8 a.m. Clients screened by household income. Co-pays vary from 0-$30 for eligible patients. Self pay patients pay $50 up front and are balance billed.
Spanish speaking interpreters and bilingual staff available in the clinic, pharmacy, services and eligibility vary with facility.
Visit website
  
  
  
Charlotte Community Health Center
Phone: 704-316-6561
 
6900 Farmingdale Dr.
Charlotte, N.C. 28212
  
  • Primary care, acute episodic & chronic disease and pediatrics.
  • BY APPOINTMENT ONLY
  • Must meet financial screening criteria
  • Spanish speaking interpreters and bilingual staff available in the clinic.
CW Williams Community Health Center
Phone: 704-393-7720
 
3333 Wilkinson Blvd. or
900 East Blvd.
Family practice, internal medicine, pediatric, podiatry services, homeless health care clinic, Federally-Qualified Health Center, open to new patients - call for an appointment. Clients screened by household income. Spanish speaking interpreters and bilingual staff available in the clinic, pharmacy.
 
Free Clinic of Our Towns - Lake Norman
Phone: 704-947-6858
 
14230 Hunters Rd.
Huntersville, N.C. 28031
Serves Residents of Mooresville, Huntersville, Davidson, Cornelius or within 10 miles of clinic. Primary medical care, specialty medical care, Hispanic/interpretation, medication assistance program. Monday, Tuesday, Thursday 8:30am-4:00pm, Wednesday 1pm-8:30pm.  Patients must show 2 forms of identification that they live in the Lake Norman area. Patietns should bring a photo ID and something that proves that they live in the area that we serve. Patients must also bring 2 consecutive pay stubs to prove financial eligibility.
Free Medical Clinic of Our Towns - Davidson
Phone: 704-896-0471
 
Ada Jenkins Center
212 Gamble Street,
Davidson, N.C.  28036
  
Serves N. Mecklenburg & S. Iredell residents which includes: Cornelius, Davidson, Huntersville, Mooresville
Monday, Tuesday Thursday 8:30 a.m. - 3:30 p.m. and Wednesday 1 p.m. - 6 p.m. for chronic patients and 6 p.m. - 9 p.m. for acute patients.
Mathews Volunteers in Medicine Health Clinic (Matthews)
534 Spratt Street
Charlotte, NC 28206
 
704-841-8879
Monday-Friday 8 a.m. - 2 p.m. Patients cannot have health insurance. General medical only. Billingual staff. http://www.matthewshealthclinic.org
Matthews Free Medical Clinic
Phone: 704-841-8882
 
113 Ames Street
Matthews, N.C. 28105
  
Serves Mecklenburg & Union county residents
  
 BY APPOINTMENT ONLY Mon-Fri 8am-2pm.
 Well pt. care, chronic disease treatment, gyn exams.
 Financial Screening Required; Complete screening form found on website. Bring to scheduled appt.
 
MedAssist of Mecklenburg
Phone: 704-536-1790
 
601 E. 5th Street
Suite 350
Charlotte, N.C.28202
Medication assistance. Referral Required. Financial Screening Required.
 
Presbyterian Hospital Community Care Cruiser
Phone: 704-384-3031
 
Various locations
Screenings, primary care, prenatal care, immunizations, educations, disease diagnosis, asthma treatment, STD testing, pregnancy tests, community referrals, no appointment necessary. Ages 0-17 (*minors require consent for certain services r/t stds/other communicable diseases such as with immunizations, pregnancy, alcohol or substance abuse and behavioral health). For un and under-insured.
 
Shelter Medical Clinic  (Salvation Army’s Shelter for Homeless Women/Children)
Phone: 704-334-0000
 
534 Spratt Street
Charlotte, N.C.  28206
  
Primary Care for Salvation Army Residents Only.
  Monday - Thursday 11:30 a.m. - 6:30 p.m. Friday 2:30 p.m. - 6:30 p.m.
 
collapse Service Category : HIV/AIDS ‎(7)
Bradley-Reid Corporation
Phone: 704-333-5686
 
715 E. 5th St, Suite 216
Charlotte, NC 28202
Referrals
Early Intervention Clinic
Phone: 704-314-9450
 
Northwest Health Dept.
2845 Beatties Ford Rd
Charlotte, NC 28216
For newly diagnosed HIV+ individuals. Physical evaluations, cd-4 and viral load count. No Fee. Appointment only. Monday & Tuesday 8am-5pm.
Mecklenburg County Health Department - HIV Case Management Program
Phone: 980-314-9296
 
2845 Beatties Ford Rd
Charlotte, NC  28216
HIV Case Management
Mecklenburg County Health Department - HIV Testing and Counseling
Phone: 704-432-8378
 
249 Billingsley Rd
2845 Beatties Ford Rd
HIV Testing and Counseling
Regional Aids Interfaith Network (RAIN)
Phone: 704-372-RAIN (7246)
 
601 E. 5th St, Ste 470
Charlotte, NC  28202
Resources Link
Phone: 704-749-0248
 
1101 Tyvola Rd   
Suite 104
Charlotte, NC 28217
HIV Case Management agency certified by the state of NC to service Mecklenburg, Gaston, Cabarrus, Iredell, Rowan, and Stanley counties.
Support Works
Phone: 704-331-9500
Helps in finding and forming support groups
collapse Service Category : Housing & Shelter ‎(16)
Charlotte Area Fund
Phone: 704-372-3010
 
901 North Tryon St
Charlotte, NC 28206
  
Mailing: P O Box 34188
Charlotte, NC 28234
Offers four main programs to provide low-income citizens to become more self-sufficient. These programs include: Self Sufficiency program; weatherization assistance program; specialized seniors program; nutrition assistance program.
Charlotte Family Housing
Phone: 704-335-5488
 
P O Box 9373
Charlotte, NC 28299
Resident programs; case management; nursing services; family counseling and life skills; training for residents; transitional services for up to three years after residency ends.
Charlotte Housing Authority
Phone: 704-336-5183
 
400 East Blvd
Charlotte, NC 28203
Mixed income housing; Section 8 voucher program; assisted (low income) housing; real estate properties; client services; assessment and coordination of programs.
Charlotte Rescue Mission
Dove's Nest (Women): 704-332-3999
Rebound (Men): 704-334-4635
 
907 West 1st St
Charlotte, NC 28202
Women and men's recovery programs
Charlotte Rescue Mission
Dove's Nest (Women): 704-332-3999
Rebound (Men): 704-334-4635
 
907 West 1st St
Charlotte, NC 28202
City of Charlotte - Neighborhood & Business Services
Phone: 704-336-3380
 
600 E. Trade St
Charlotte, NC 28202
Community Relations (CRC); neighborhood development; code enforcement; graffiti hotline; housing services; neighborhood services.
 www.charmeck.org    (click on neighborhoods)
Community Link
Phone: 704-943-9490
 
601 E. 5th St Suite 220
Charlotte, NC 28237
  
Mailing: P O Box 37265
Charlotte, NC 28202
Assessment and referrals; rental/supportive housing programs; tenant education; housing resource developments; housing needs assessment; housing placement; in-home follow up services.
Disability Rights and Resources (formerly Program for Accessible Living)
Phone: 704-537-0550
 
5801 Executive Center Dr Suite 101
Charlotte, NC 28212
Disability Rights and Resources (Formerly Programs for Accessible Living)
Phone: 704-537-0550
 
5801 Executive Center Dr
Suite 101
Charlotte, NC 28212
Center for independent living for people with disabilities; information and referrals for resources and services; independent living skills training; advocacy; peer advocates – mentoring people with disabilities living in the community.
Habitat for Humanity
Phone: 704-376-2054
 
3815 Latrobe Dr
Charlotte, NC  28211
Habitat Charlotte builds affordable homes for low-income families currently living in inadequate housing.
Mecklenburg County Land Use and Environmental Services Agency -  Code Enforcement
Phone: 704-336-3830
700 N. Tryon St
Charlotte, NC 28202
Mecklenburg County land and development; Mecklenburg County land use
Salvation Army – Center of Hope (women and children)
Phone: 704-348-2560
Phone: 704-716-2769
  
534 Spratt St
Charlotte, NC 28217
Offices:
4335 Stuart Andrew Blvd
Suite 120
Charlotte, NC  28217
200 beds; child-care services; parenting and computer classes; substance abuse treatment; case management; transportation to community agencies.
Senior Centers (senior housing information program)
Phone: 704-522-6222
 
2225 Tyvola Rd
Charlotte, NC  28210
The Relatives
Phone: 704-377-0602
 
1100 East Blvd
Charlotte, NC 28203
Co-ed, 9 bed emergency shelter serving runaway, homeless and other youth in crisis ages 7-17. Youth may reside at the shelter for up to 14 days, or they may receive referrals, problem-solving, and support through a walk-in appointment or the crisis hotline. 24-hour supervision, individual and family conferences, community referrals, educational activities and transportation to and from school.
The Salvation Army Adult Rehabilitation Center (ARC) (men)
Phone: 704-332-1171
Phone: 800-528-0224
  
1023 Central Ave
Charlotte, NC 28204
Provides residential housing with social, emotional, and spiritual assistance along with work, group, and individual therapy for more than 100 homeless men. Participants work a 40 hour week to sort, repair, and price items donated to the thrift stores.
Uptown Shelter for Men
Phone: 704-334-3187
Phone: 704-333-2608
  
Tryon St Campus
1210 North Tryon St
Charlotte, NC 28206
   
Statesville Ave Campus
3410 Statesville Ave
Charlotte, NC 28206
Provides emergency shelter, meals, clothing and comprehensive services including substance abuse counseling and job and housing assistance to homeless men.
collapse Service Category : Medications ‎(3)
Care Ring
Phone: 704-375-0172
 
601 E. 5th Street
Suite 140
Charlotte, N.C. 28202
  
Preventive health care for children and adults with limited means.
 
Department of Social Services
Phone: 704-336-3000
 
301 Billingsley Road
Charlotte, N.C. 28211
3205 Freedom Drive
Charlotte, N.C. 28208
  
Medicaid for families/children.
MedAssist of Mecklenburg
Phone: 704-536-1790
 
601 E. 5th Street
Suite 550
Charlotte, N.C. 28202
Assists low income, uninsured Mecklenburg County residents necessary prescription medication to maintain their health or prevent their conditions from worsening. Provides advocacy and related educational services to low income of any age.
collapse Service Category : Pregnancy ‎(9)
Angel House Maternity Home
Phone: 704-392-6270
Fax: 704-392-6258  
 
2000 Newland Rd
Charlotte, NC 28216
Structured living environment up to 6 mos. for adolescents and adults (15 yrs. old +) providing safe housing, education, health care, counseling, parenting/life/social skills to promote self sufficiency.
Florence Crittenton
Phone: 704-372-4663
 
1300 Blythe Blvd
Charlotte, NC 28203
Maternity Program (ages 10 and up), P.A.L.S. (preparation for adult living skills) program and Sarah’s House (mother/child program).
Florence Crittenton Services
Phone: 704-372-4663
 
1300 Blythe Blvd
Charlotte, NC 28203
Pregnancy support services; 32 maternity beds. Sarah’s House program where mother & child can live in facility if in DSS custody; PALS program.
Lois’s Lodge
Phone: 704-332-4003
 
2400 Park Rd
Charlotte, NC  28203
Maternity care services, 6 beds. Mom shop earn while you learn curriculum implemented by Nancy King.
Mecklenburg County Health Department - Family Planning
Phone: 704-336-6500
Advice Line: 704-336-4742
 
249 Billingsley Rd
Charlotte, NC 28211
  
2845 Beatties Ford Rd
Charlotte, NC 28216
Clinic services.
Mecklenburg County Health Department - Pregnancy Care Management (PCM)
Phone: 980-314-9359
 
2845 Beatties Ford Rd
Charlotte, NC 28216
Case management for pregnant women through 2 mos. post partum
 
www.meckhealth.org
Pregnancy Resource Center
Phone: 704-372-5981
Phone: 704-716-3343 (Sp)
  
1505 E. Fourth St
Charlotte, NC 28233
Free pregnancy testing/Spanish available.
Smart Start Healthy Families Mecklenburg
Phone: 704-336-5074
 
249 Billingsley Rd
Charlotte, NC 28211
M-F, 8-5, no charge; any Mecklenburg County resident with first time pregnancy.
 
www.smartstartofmeck.org
Women, Infants and Children (WIC) - Mecklenburg County Health Department
Phone: 704-336-6500
 
249 Billingsley Rd
Charlotte, NC 28211
  
2845 Beatties Ford Rd
Charlotte, NC 28216

5624 Executive Center Dr
Charlotte, NC  28212
 
801 Clanton Rd
Charlotte, NC 28217
Supplemental food/feeding program; must qualify. Billingsley Rd location is for pregnant women only.
 
www.meckhealth.org
collapse Service Category : Substance Abuse ‎(27)
Al-Anon
Phone: 704-523-1159
 
2810 Providence Rd, Ste A-4
Charlotte, NC 28211
12 Step fellowship of relatives and friends of alcoholics.
Alcoholics Anonymous (AA)
Phone: 704-332-4387
 
1427 South Blvd
Charlotte, NC 28203
12 Step fellowship for people who wish to share their experience, strength and hope to recover from alcoholism.
Another Level Counseling & Consultation
Phone: 704-548-5298
 
1927 J.N. Pease Place, Suite 104
Charlotte, NC 28262
CARF nationally accredited and CABHA certified. Services include individual counseling, intensive in home services, community support team services, substance abuse services as well as medication management.
Anuvia Prevention & Recovery Center
Phone: 704-376-7447
Fax: 704-376-2172
  
 
101 Billingsley Rd
Charlotte, NC 28211
Chemical dependency education, outpatient treatment, Spanish program, support group.
Cardinal Innovations HealthCare
If you are experiencing a crisis,
or need information, an assessment
or referral, call our 24-hour, toll-free
Access/Crisis line: 1-800-939-5911
(For deaf or hard of hearing,
dial 711 for NC Relay)
Cardinal Innovations serves individuals needing mental health, intellectual and developmental disability, and substance use/addictions services. Cardinal Innovations has a 24-hour, toll-free number answered by our Access Call Center staff at 1-800-939-5911. Use this number to get information, referrals to community organizations, to request services or to get help or advice in a crisis.
Center for Prevention Services
Phone: 704-375-3784
Fax: 704-333-3784
  
1117 E. Morehead St
Charlotte, NC 28204
Charlotte Rescue Mission - Dove's Nest
Phone: 704-332-3999
Fax: 704-332-3699
 
1814 Euclid Ave
Charlotte, NC 28203
Women’s recovery program
Charlotte Rescue Mission - Rebound
Phone: 704-334-4635
Fax: 704-333-7285
 
907 West 1st St
Charlotte, NC 28202
Men’s recovery program
Co-Dependents Anonymous
Phone: 704-331-9500
(COTA) 704-866-9373
 Self-Help/Support Groups
Community Alternatives, Inc. (CAI)
Phone: 704-336-4844
Fax: 704-336-8801
  
 
5800 Executive Center Dr
Suite 101
Charlotte, NC 28212
Medical help for chemically dependent pregnant women. Treatment & support. Intervention, Assessment, Referral Services, Treatment Services
Dilworth Center for Chemical Dependency
Phone: 704-372-6969
Fax: 704-335-0176
 
2240 Park Rd
Charlotte, NC 28203
Treatment Services
Intensive outpatient (age 15 +)
  
 www.dilworthcenter.org
Hope Haven
Phone: 704-372-8809
Fax: 704-376-0113
 
3815 N. Tryon St
Charlotte, NC 28206
Residential Aftercare
McLeod Addictive Disease Center
Phone: 704-332-9001
 
515 Clanton Rd
Charlotte, NC 28217
Substance abuse, youth offenders, CMS alternative school on-site, Adult and adolescent (13-17 yrs.). Assessments are on a walk-in basis from 8:30am to 4:00pm Monday–Friday.
 
www.mcleodcenter.com
Mercy Horizons
Phone: 704-304-5248
 
 2001 Vail Ave
 Charlotte, NC 28207
 
Outpatient Services:
Phone: 704-446-0391
 
1816 Lyndhurst Ave
Charlotte, NC  28203
Hospital based medical detoxification and ambulatory opiate detoxification. Intensive outpatient substance abuse treatment.
Nar-Anon
Phone: 704-575-7551
 
secretary@charanon.org
Self-Help/Support Groups
Narcotics Anonymous
24 Hour Local Help Line: 980-200-9349
 
Area Service Office:
Third Presbyterian Church
4019 Central Ave
Charlotte, NC 28205
Service and Treatment Program-24 hour help line. Individual counseling. Support groups.
New Beginnings
Phone: 704-334-6574
Fax: 704-334-4983
 
1508 Cleveland Ave
Charlotte, NC 28203
S.T.E.P. Drug Treatment Court
Phone: 704-432-6034
 
832 E. 4th St
Suite 4351
Charlotte, NC 28202
Treatment Services
SABER Treatment Program - Urban Ministry Center (Substance Abuse Education & Recovery)
Phone: 704-347-0278
 
945 N. College St
Charlotte, NC 28206
Substance abuse  outpatient treatment, after care, case management, education, and referrals.
SACOT Program -  Uptown Men's Shelter
Phone: 704-432-3599
 
1210 N. Tryon St
Charlotte, NC  28206
Outpatient substance abuse treatment and after care.
Salvation Army Adult Rehabilitation Center
Phone: 704-332-1171
Fax: 704-332-3345
  
1023 Central Ave
Charlotte, NC 28204
Rehabilitation Programs
Serenity Counseling Services
Phone: 704-338-1155
Fax: 704-342-1917
  
1409 E. Blvd # 100
Charlotte, NC 28203
Treatment Services
Southeast Addiction Institute & Learning Center, Inc. (SAIL)
Phone: 704-561-0920
Fax: 704-561-0851
  
5601 Executive Center Dr
Suite 101
Charlotte, NC 28212
Treatment Services
Substance Abuse Services - Jail Central
Phone: 704-336-8214
 
801 E. Fourth St
Charlotte, N. C.  28202
Substance abuse treatment and relapse prevention.
Substance Abuse Services Center
Phone: 704-336-3067
Fax: 704-336-5105
  
429 Billingsley Rd
Charlotte, NC 28211
Detoxification Services
Substance Abuse Services Center
Phone: 704-336-3067
Fax: 704-336-5105
  
429 Billingsley Rd
Charlotte, NC 28211
Treatment Services
Uptown Shelter of Charlotte
Phone: 704-334-3187
Fax: 704-334-1545
  
1210 N. Tryon St
Charlotte, NC 28206
Residential Aftercare
collapse Service Category : Teen Health ‎(5)
Center for Balanced Living
Phone: 704-378-1390
 
505 E. Blvd Suite 200
Charlotte, NC 28203
Disordered eating services.
Center for Disordered Eating @ Teen Health Connection
Phone: 704-381-HOPE (4673)
Phone: 704-381-8336
  
3541 Randolph Rd
Suite 206
Charlotte, NC 28211
Psychotherapy, nutrition counseling, medical services; group sessions, individual/family treatment, family meals.
Mecklenburg County Health Department - Family Planning
Phone: 704-336-6500
Advice Line: 704-336-4742
 
249 Billingsley Rd
Charlotte, NC 28211
  
2845 Beatties Ford Rd
Charlotte, NC 28216
Clinic services.
Renfrew Center
Phone: 704-366-1264
 
6633 Fairview Rd
Charlotte, NC 28210
Disordered eating services. In-patient & outpatient services. Women only. Age 14 +
Teen Health Connection
Phone: 704-381-8336
 
3541 Randolph Rd
Charlotte, NC 28211
Physical exams and well care; sick care; immunizations; family planning, counseling.
collapse Service Category : Transportation ‎(4)
American Red Cross
Phone: 704-376-1661
 
2425 Park Rd
Charlotte, NC 28236
Transports residents of Mecklenburg and Iredell Counties free of charge. Services are for those who have no other means of transportation to remedial or preventive care appointments.
Charlotte Area Transit System (CATS)
Call Center: 704-336-7433(RIDE)
                                                
Toll Free: 1-866-779-2287(CATS)
Special Transportation Services:
704-336-2637
Transit/light rail info: www.ridetransit.org
Special Transportation Information: 
Department of Social Services (DSS) - The Mecklenburg Transportation System
Phone: 704-336-4547
 
301 Billingsley Rd
Charlotte, NC 28211
The Mecklenburg Transportation System (MTS) provides a variety of transportation services to Mecklenburg County residents.

How to Apply for Services:
-To apply for Medicaid funded transportation, an individual should contact his/her Medicaid worker.
-To apply for Veterans Transportation, an individual should call the Veterans Service Office (704-336-2102).
-To apply for transportation to a nutrition site, for homebound meal delivery, to a medical facility, or any other location, an
individual should contact the Transportation Services Line (704-336-4547)
Shepherd’s Center (target area—seniors)
Phone: 704-365-1995
 
3115 Providence Rd
Charlotte, NC 28211
Transportation for medical or dental appointments. Needs 5 day advance for scheduling transportation.
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​Updated: March 2014

Having problems viewing - download the Community Resource Guide.
Note: This guide does not represent a complete listing of service providers in our community. If your agency would like to be included in this guide, please contact us.

Address

Mailing Address:

Mecklenburg County Health Department 249 Billingsley Road Charlotte, NC 28211

Office Location:

Mecklenburg County Health Department 249 Billingsley Road Charlotte, NC 28211

Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

Please do not send confidential information via email.
704-336-4700