The Economic Services Division administers federal- and state-mandated programs for eligible families.
Customer Connection Call Center: Manages incoming calls from individuals who receive benefits through Social Services as well as those seeking information about Social Services or resources available in the community. The public can reach Customer Connection by calling 704-336-3000.
DSS Main Office(Map)301 Billingsley RoadCharlotte, NC 28211
West Charlotte Location (Map)3205 Freedom DriveCharlotte, NC 28208HoursPhone:Monday - Friday8 a.m. to 2 p.m.
Office:Monday - Friday8 a.m. to 5 p.m.Questions or Comments?704-336-3000