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Online Provider Trainings

Overview of Medicaid Program IntegrityCourse: Overview of Medicaid Program Integrity
Required for all employees

In this course you will learn about Program Integrity to ensure compliance, efficiency, and accountability within the N.C. Medicaid Program by detecting and preventing fraud, waste, program abuse, and by ensuring that Medicaid dollars are paid appropriately. This course is intended for viewing by Medicaid authorized Mecklenburg County provider agencies. First review the course presentation and then take this quiz.



NC-TOPPS Quick StartNC TOPPS Quick Start Guide
Provider Agencies will determine who will need this training

NC-TOPPS is a Division web-based system for gathering outcome and performance data on behalf of mental health and substance abuse consumers in North Carolina’s public system of services. The NC-TOPPS system provides reliable information used to measure the impact of treatment,  improve service, and manage quality throughout the service system.  View this Guide For help, please contact the NCTOPPS Help Desk at 919-515-1310 or via email.



Alpha MCS Provider TrainingAlpha MCS Provider Training Portal 
Required for all Provider Staff that submit data and claims

This course is intended for viewing by authorized Mecklenburg County provider agencies who will be using the AlphaMCS system. In this on-line course, providers will find training videos that teach basic functionality and navigation in the AlphaMCS system.  Review videos and take online test.

Watch Videos:  
Video 1: Patient Search  
Video 4: Treatment Plans    
Video 2: Patient Enrollment  
Video 5: Client Discharge   
Video 3: SAR Entry
Video 6: Claim Submission
Download Handbook: Provider Portal Handbook



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