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Mandatory Restrictions:

What's Restricted?

 

Lawn watering (by hose or sprinkler system) is prohibited on Monday, Tuesday, Wednesday, Thursday, and FridayClick here to see when watering is allowed.

*  Residential car washing on weekdays. 

*  Filling ANY swimming pools or fountains during weekdays.

What is the Penalty if I am Caught Watering My Lawn Or Using A Sprinkler?
Penalties are based on meter size.

  • For most residential customers (1.5 inch meter or smaller) the penalty for first offense is $100, second is $200, subsequent offenses $300 each.
  • For water meters larger than 1.5 inches (typically commercial) the penalty for first offense is $200, second is $400, subsequent offenses are $600 each.
  • Possibility of loss of service for repeat violators. Per City Ordinance, "repeat" at this stage of mandatory qualifies as five violations or more.

If you have further questions or concerns about water use restrictions, please telephone us at  311 or 704-336-7600.

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What's Allowed?

Variances 

Appeals

Water Use Report Card (track your family's usage)

How to Use Less Water (WaterSmart Homepage).

News Archives

How are City Departments Using Less Water?


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