Low Water Pressure
If your water pressure suddenly drops to almost nothing ...
it is most likely a result of a broken water line.  Call 311 to report sudden drops in pressure.

If your water pressure is consistently low ...
first check to see if the problem is only noticeable in certain parts of your home or if it's only for hot or cold water. If the answer is yes, this would indicate a problem with your home's interior plumbing, so you might need to contact a plumber.

If it is consistently low and is noticeable throughout the entire house ...
the pressure will tend to drop when more than one faucet is being used. Report the problem to the City's customer service center at 311 during normal business hours.

High water pressure
If your home is in a geographically low point or near a water pumping facility, you may experience high water pressure. Unfortunately, Charlotte-Mecklenburg Utilities cannot alleviate high water pressure, but you may consider having a plumber install a pressure-reducing valve at your home. Remember it's always a good idea to get more than one price quote.