Charlotte-Mecklenburg Utilities provides clean drinking water that allows for public health and safety and economic opportunity. Utilities also collects and cleans used water so it can be recycled back into area creeks.  If you have a question, please contact us.

Billing Service Center         Storm Water Billing Information

Pay Water Bill Online or by Bank Draft or by Mail or Drop off locations
Note: A $32.00 service charge will apply to water 'turn on / off' requests or transfers.

New Services (install a new water meter and/or sewer tap)
Irrigation System Information and Backflow Prevention Devices
Industrial Pretreatment & Permitting

Rates and Fees - How Does Charlotte-Mecklenburg Compare to Other Utilities?

*  Water Pressure
*  Water Quality, Pharmaceuticals and drinking water
*  Water Leaks
*  Sewage Backups and Sewage Overflows
*  Odor Control
*  Reclaimed Water
*  Construction Bids (advertised construction opportunities)
*  Developer and Contractor Information
*  Call Before You Dig