The Charlotte Department of Transportation (CDOT) inspects sidewalks and will repair unsafe conditions to sidewalks at the City's expense. This includes driveway pads for residential sidewalks, only if the sidewalk needing repair crosses that particular driveway pad. CDOT will also repair sidewalks with unsafe conditions at commercial properties, but will not repair the driveway pad.

CDOT may initially patch a sidewalk with asphalt in order to make it safe and protect both the City and the adjacent property owner from associated liability. CDOT will replace the asphalt with concrete sidewalk when crews are available at a later date.

Unsafe sidewalks should be reported to the CharMeck Call Center at 311.

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