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Engineering and Operations

The Engineering and Operations Division designs, installs, operates and maintains traffic signals, road signs and pavement markings. The division consists of four sections - Electronic Systems, Implementation, Operations and Signal Systems Design.

Electronic Systems
Travel in Charlotte would be chaotic if not for the Electronic System's 10 employees who operate and maintain traffic signals, traffic control cabinets, computer equipment, pedestrian signals and varicom signs at more than 600 intersections in Charlotte.
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The section also maintains lane control on Tyvola Road and 7th Street, camera video detection, 33 Opticon detectors for Fire stations and 66 school flashers. The section is on-call 24 hours a day, seven days a week.

Operations
In order to provide efficient services to the public, Operations is divided into five units:

Sign Fabrication
The Sign Fabrication unit  fabricates most signs on Charlotte streets except stop signs. Approximately 12,000 signs are fabricated each year.

Sign Installation and Maintenance
Following sign fabrication, signs are installed and maintained on Charlotte streets. Operations installs 7,000 new signs each year. To report a missing or damaged sign, call Operations at 704-336-2315 or submit a request online.

Photo of CDOT's Fabrication Shop

Pavement Marking
Operations installs and maintains road markings such as white skip lines, solid yellow lines, turn arrows, school zones and railway crossings. Pavement marking crews install approximately 2,000,000 linear feet of longitudinal lines and 800 arrows each year.  View a pdf copy of the Pavement Marking Standards.

Aerial
Aerial crews install and maintain overhead traffic signals, wires and pedestrian signal heads. Crews provide 24-hour emergency signal repair service to more than 600 traffic signals in Charlotte.

Construction
Operations installs and maintains traffic detection wiring and other equipment that controls traffic signals.

Implementation

  • Coordinate municipal agreements with the North Carolina Department of Transportation.
  • Coordinate implementation of traffic signals, pavement markings and signing.
  • Coordinate implementation of transportation improvement projects.
  • Coordinate and implement safe railroad crossing program.
  • Coordinate and implement bridge maintenance program.
  • Review and approve traffic control plans.

Signal Systems
The section's traffic duties include signal timing coordination, evaluating the need and justification for new traffic signals and the addition of signal phasing changes to existing signals.

  • Maintains a computerized traffic accident record system containing more than 250,000 accidents.
  • Develops data on accident trends and patterns to assist in the identification and treatment of traffic safety problems.
  • Develops and updates a comprehensive pedestrian and traffic safety strategy that incorporates engineering, enforcement and education efforts to reduce the frequency of traffic/pedestrian related crashes and injuries.

Engineering & Operations Division Manager
Scott Putnam    704-336-7085

Administrative Assistant
Daisy Love    704-336-3907

Electronic Systems Section Manager
Steve Phifer   704-336-2050

Operations Section Manager 
Ronnie Ashburner      704-353-1616

Implementation Section Manager
Gus Jordi    704-336-7086

Signal Systems Section Manager
Charles Abel  704-336-3945

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