Call 704-336-5500 during regular business hours.  After hours, call 911.  If you suspect a sanitary sewer problem, contact Charlotte-Mecklenburg Utilities by calling 311.

The major pollutants in Mecklenburg County waterways are sediment and bacteria.  The major source of sediment is runoff from construction sites.  One major source of bacteria is overflows from sanitary sewer systems, often caused by improper grease disposal or tree roots that clog pipes.

Why be concerned about pollution?

Our creeks--and any pollution in the creek water--flow into rivers and lakes.  Charlotte-Mecklenburg and a half-dozen communities rely on Lake Norman, Mountain Island Lake, and Lake Wylie for drinking water.  The water that comes from your faucet has been thoroughly treated to remove contaminants.  However, polluted water often costs more to treat and can result in higher water bills.

Sediment is a major contaminant in 
Mecklenburg County streams

Sanitary sewer overflows are one source
of unhealthy bacteria in our streams

You can't see or smell every type of pollution.  But here are some warning signs:

• Muddy creek
• Foam or excessive bubbles
• Unusual color, or chalky or milky appearance
• Unusual odor

- Report erosion problems

- Report debris or trash blocking storm drains or creeks

- Where water pollution comes from

- How can I tell if a stream is polluted?

- What's the condition of the stream in my backyard?

- How we test the water quality of streams and lakes