SWIMMERS
- The Mecklenburg County Health Department requires that all swimmers must wear swim suits.
- Jean shorts and t-shirts are not appropriate swim wear.
- On arrival scheduled Groups will line children up outside. While children wait outside with your staff, a Staff Leader will enter the main entrance, check in and pay at the Help Desk.
- All groups are scheduled in the Splash Park. The Fitness Center is not available.
- If it is lightening the pool will close for 30 minutes from the last strike.
- Rain Checks will be issued if the Splash Park closes for longer than 1 hour, with receipt.
- The Splash Park will close at least 30 minutes after cleaning in the event of vomit or defecation.
- Food and drinks are not permitted in the Pool Area.
CHAPERONES
- Chaperones must be in swim suits and in the water with the children!!
- For children 5 years and under the adult to child ratio in the water is 1:2
(i.e.: 5 children in the water = 3 adults in the water.)
- For children 6 years and older the adult to child ratio in the water is 1:10
(i.e.: 11 children in the water = 2 adults in the water.)
LOCKERROOMS
- Men, Women, and Family Locker rooms are available.
- All children must be accompanied by an adult through the locker rooms.
- Children 6yrs or older must use same gender locker room or family locker room.
- Lockers are available for use, but you must provide your own lock. We suggest that you do not use the lockers!
- Do not leave any personal items in an unlocked locker. Take all items out to the pool deck so that someone from your group can keep a close eye on it.
- Please rinse children off in locker room showers prior to swimming.
LOBBY
- No Wet bodies. Everyone must be dried off completely and in shirt and shoes before entering lobby.
- Please ask your chaperones to keep children quiet when in the lobby – we are trying to better serve everyone!
FOOD POLICIES
- Outside food is not permitted in the facility. (NO BAG LUNCHES OR COOLERS)
- We have a concession available for patrons with limited seating.
Food Options:
1. We suggest scheduling swim time before or after lunch and eating elsewhere.
2. We have outside picnic tables available to ALL patrons, including the public. Reservations are not made on these tables and unfortunately rain cover is limited. First come, first serve.
3. You can rent our classroom* and either bring your own lunch or have our concessions provide lunch. The room is $65/hour WITH a group swim reservation of 15 or more.
*Classroom is NOT available on Fridays & weekends b/c of Birthday Party Reservations.
