1. Model Neighborhood Indicator: Property owners are
educated and adhere to City codes and ordinances related to neighborhood quality.
Standard Service Delivery
- Neighborhood leaders are educated on City ordinance violations through Community Improvement's Neighborhood Leadership Training and are empowered to share and utilize this information to support cleanliness standards within their neighborhoods. Training is conducted at the City Council district level to encourage community involvement and support for citizens taking ownership of neighborhood problems.
- Neighborhood Development staff meets regularly with residents at neighborhood meetings and distributes related information.
Responsible / Accountable:
- City of Charlotte Solid Waste Services 704.336.2673
- Neighborhood Development 704.336.2061
- City Attorney's Office 704.336.2254
- Charlotte Mecklenburg Police Department -- contact local district office
- Neighborhood Associations
What Neighborhoods Can Do:
- Sign up neighborhood leaders to participate in Community Improvement's Neighborhood Leadership Training.
- Utilize neighborhood association and relevant committees to spread information of city codes and infractions.
- Report violations to Community Improvement inspectors and police working in the area.
2. Model Neighborhood Indicator: Landlords are held accountable for tenant activity.
Standard Service Delivery
- Police work with landlords in their assigned areas to keep them informed of illegal activities at their properties and work with them to evict problem tenants.
- Charlotte Mecklenburg Community Relations Committee provides opportunities to eliminate communication barriers and solve landlord/tenant problems through its Landlord/Tenant Mediation Program.
Responsible / Accountable:
- Charlotte Housing Authority 704.336.5183
- City of Charlotte Solid Waste Services 704.336.2673
- Charlotte Mecklenburg Police Department 704.353.1000
- Neighborhood Development 704.336.3380
- Charlotte Mecklenburg Community Relations Committee (CRC) 704.336.2424
- City/County Customer Service 704.336.7600
- Neighborhood Associations
What Neighborhoods Can Do:
- The Charlotte Mecklenburg Community Relations Committee to assist in resolving landlord/tenant issues.
- Distribute educational materials (i.e., Housing Codes Standards, Community Improvement standards) to new residents in neighborhoods including tenants.
3. Model Neighborhood Indicator: Regulations and laws governing inappropriate alcohol sales, loitering and business code violations such as inappropriate signage are enforced.
Standard Service Delivery
- Police enforce applicable Alcohol Beverage Control (ABC) laws for neighborhood stores.
- Provide background investigations on new ABC permits and work with neighborhoods to get permits revoked at problem locations.
Responsible / Accountable:
- Charlotte Mecklenburg Police Department 704.353.1000
- Alcohol Beverage Control (ABC) 704.731.5900
- Mecklenburg County Zoning Department 704.336.3569
- City of Charlotte Solid Waste Services 704.336.2673
- Neighborhood Associations
What Neighborhoods Can Do:
- Work with community police officers to revoke ABC permits at problem locations.
- Be aware of new locations in neighborhoods applying for permits to ensure appropriateness.
4. Model Neighborhood Indicator: Illegal
drug markets are reduced or eliminated.
Standard Service Delivery
- Police districts and the Vice and Narcotics Bureau work with neighborhoods to alleviate open-air drug sales.
Responsible / Accountable:
- Charlotte Mecklenburg Police Department 704.353.1000
- Neighborhood Associations
What Neighborhoods Can Do:
- Continue to work with community police officers by effectively reporting illegal drug activity.
5. Model Neighborhood Indicator: Trash and debris are collected according to both regular or special pick-up schedules.
Standard Service Delivery
Trash and debris that are prepared correctly picked up on regular service days.
Missed pick-ups reported to Solid Waste Services.
Bulky items scheduled.
A $500 fine imposed for illegally dumping or disposing any trash/junk on private or public property.
Information available online, in brochures and on a hotline regarding the City's code for cleanliness and environmental standards.
Responsible / Accountable:
- City of Charlotte Solid Waste Services 704.336.2673
- City/County Customer Service 704.336.7600
- Neighborhood Associations
What Neighborhoods Can Do:
- Residents can continue to take responsibility for their property (house and yard) and community areas (streets and sidewalks).
- Schedule bulky item pick-ups prior to setting materials on curb.
- Organize community clean-ups; coordinate such efforts with Solid Waste Services.
- Implement Yard of the Month or No Littering program in neighborhood as incentives.
6. Model Neighborhood Indicator: Furniture and
fixtures used outside of houses are appropriate.
Standard Service Delivery
- No regulatory standard or policy currently exists.
Responsible / Accountable:
- Charlotte Mecklenburg Planning Commission 704.336.2205
- Neighborhood Associations
What Neighborhoods Can Do:
- Use neighborhood associations as vehicles to encourage aesthetic improvements to yards and porches.
- Support the development of appropriate and enforceable regulatory standards.
7. Model Neighborhood Indicator: Cars are
parked in appropriate parking spaces, driveways, etc., and not on lawns and sidewalks.
Standard Service Delivery
- Standard has been developed to prohibit parking in front yards.
- Vehicles parked on the street without a current tag are in violation of the City's Litter Control Ordinance enforceable by Community Improvement.
- Addresses in violation receive a letter and are given seven days to correct. In 7-10 days, site is revisited, and vehicle may be towed if not corrected.
Responsible / Accountable:
- Charlotte Mecklenburg Planning Commission 704.336.2205
- Neighborhood Development 704.336.3485
- City Attorney's Office 704.336.2254
- City/County Customer Service 704.336.7600
What Neighborhoods Can Do:
- Report parked cars without current tags to Community Improvement inspector and follow-up on their removal.
8. Model Neighborhood Indicator: Residents and neighborhood organizations engage in beautification or clean-up projects.
Standard Service Delivery
- Solid Waste Services will schedule one neighborhood clean-up per weekend with the exception of holidays and special event weekends.
- Neighborhoods are limited to only one clean-up per year.
- Residents can coordinate scheduling with Solid Waste Services.
Responsible / Accountable:
- City of Charlotte Solid Waste Services 704.336.2673
- Neighborhood Development/Neighborhood Services 704.336.2061
- City/County Customer Service 704.336.7600
What Neighborhoods Can Do:
- Contact Solid Waste Services to schedule bulky item pick-up, package trash and debris correctly and coordinate neighborhood clean-up days.
- Inform and involve as many residents as possible in these efforts.
9. Model Neighborhood Indicator: Covenants and neighborhood monitoring systems are in place as appropriate.
Standard Service Delivery
- Most new neighborhoods have protective covenants in place through homeowner associations.
- Covenants and other restrictions can be addressed through historic designation of a neighborhood.
- The City does not impose deed restrictions on homes.
Responsible / Accountable:
- Neighborhood Development 704.336.2061
- Neighborhood Associations
What Neighborhoods Can Do:
Work with Neighborhood Development to develop process and training related to the establishment of covenants in established neighborhoods.
