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Neighborhood Development
  Community University
  Do's and Don'ts
  Model Neighborhood Standards
 
- Model Vision - Adequate Housing
- Model Vision - Neighborhood Capacity
- Model Vision - Good Streets
- Model Vision - Land Use
- Model Vision Clean and Nuisance Free
- Model Vision - Safe and Secure Environment
  Neighborhood Liaison
  Neighborhood Matching Grants
  Neighborhood Symposium
  Quality of Life
  Revitalization Neighborhoods


Model Vision - Neighborhood Capacity
Goal:  Neighborhood organizations have the capacity to manage themselves and build relationships that are beneficial to neighborhood success.
Model Neighborhood Indicators: 
1. Neighborhood residents know each other.
2. Organizations are established with a clear vision and mission.
3. Neighborhood organizations are able to identify and solve neighborhood problems.
4. Neighborhood leadership is politically active and astute.
5. Residents are accountable for problem solving and long-term sustainability.
6. Access to and opportunities for leadership training are utilized throughout neighborhood.
7. Openness to culturally, ethnically and economically diverse backgrounds.
8. Neighborhood organization establishes partnerships with City and County governments as well as private and non-profit organizations.
9. Broad participation from all segments of the neighborhood is encouraged.
10. Neighborhood leaders regularly communicate problems and subsequent resolutions to all residents.

1.  Model Neighborhood Indicator:  Neighborhood residents know each other.

Standard Service Delivery
  • City staff can work with neighborhood organizations to plan events that encourage residents to come out and get to know each other.
Responsible / Accountable:
  • Neighborhood Development  704.336.2061
  • Neighborhood Associations
What Neighborhoods Can Do:
  • Get organized; join your neighborhood association.
  • Create a social committee to welcome new residents and organize annual community gatherings.
  • Use Neighborhood Matching Grants on a timely basis to assist with neighborhood festivals.

2.  Model Neighborhood Indicator: Organizations are established with a clear vision and mission.

Standard Service Delivery:
  • Neighborhood Development offers Community University leadership classes and customized neighborhood training to address vision and mission statements.
  • Staff provides technical assistance to address this issue in individual neighborhoods.
Responsible / Accountable:
  • Neighborhood Development  704.336.2646
  • Neighborhood Associations
What Neighborhoods Can Do:
  • Neighborhood leadership can participate in Community University or customized neighborhood training.
 
3.  Model Neighborhood Indicator:  Neighborhood organizations are able to identify and solve neighborhood problems.

Standard Service Delivery
  • Neighborhood Development assists neighborhoods and coordinates problem solving initiatives.
  • Community police also assist with problem solving initiatives.
  • Community Relations Committee provides Conflict Resolution training and mediation services.
Responsible / Accountable:
  • Neighborhood Development  704.336.2175
  • Charlotte Mecklenburg Community Relations Committee  704.336.2424
  • Charlotte Mecklenburg Police Department  704.353.1000
What Neighborhoods Can Do:
  • Actively participate and implement problem solving training techniques.
  • Become familiar with resources available to assist with problem solving techniques.


4.  Model Neighborhood Indicator:  Neighborhood leadership is politically active and astute.

Standard Service Delivery
  • Skills can be cultivated through Community University and other training opportunities offered by Neighborhood Development and affiliates.
Responsible / Accountable:
  • Neighborhood Development  704. 336.2061
  • Charlotte Mecklenburg Committee Relations Committee  704.336.2424
  • Neighborhood Associations
What Neighborhoods Can Do:
  • Contact Neighborhood Development to register neighborhood leaders in Community University or other customized training.
  • Contact and network with other neighborhood leaders and attend neighborhood association meetings and community forums such as the Neighborhood Symposium.
  • Attend or watch Charlotte City Council and Mecklenburg County Commission meetings.
  • Invite elected representatives to neighborhood meetings to discuss community issues and interests.


5.  Model Neighborhoods Indicator:  Residents are accountable for problem solving and long-term sustainability.

Standard Service Delivery
  • City staff works with neighborhoods and emphasizes neighborhood accountabilities.
Responsible / Accountable:
  • Neighborhood Development  704.336.2061
  • Charlotte Mecklenburg Planning Commission  704.336.2205
  • Charlotte Mecklenburg Police Department  704.353.1000
  • Neighborhood Associations
What Neighborhoods Can Do:
  • Participate in appropriate training to raise capacity of neighborhood leaders.
  • Actively cultivate future neighborhood leadership.
  • Track resolution to problems and have knowledge of resources and appropriate contacts.


6.  Model Neighborhoods Indicator:  Access to and opportunities for leadership training are utilized throughout neighborhood.

Standard Service Delivery
  • Neighborhood Development provides capacity building opportunities to all organizations and neighborhood leaders.
Responsible / Accountable:
  • Neighborhood Development  704.336.2646
  • Neighborhood Associations
What Neighborhoods Can Do:
  • Encourage residents to participate in neighborhood association meetings, Community University and other customized training courses.
  • Apply learned skills at neighborhood level.

7.  Model Neighborhood Indicator:  Openness to culturally, ethnically and economically diverse backgrounds.

Standard Service Delivery
  • The Charlotte Mecklenburg Community Relations Committee and Neighborhood Development offer diversity training.
Responsible / Accountable:
  • Neighborhood Development  704.336.2061
  • Charlotte Mecklenburg Community Relations Committee  704.336.2424
  • Neighborhood Associations
What Neighborhoods Can Do:
  • Invite neighborhood residents from diverse cultures to attend and participate in neighborhood organization meetings and events.
  • Translate newsletter and other organizational correspondence into other languages as appropriate.
     
8.  Model Neighborhood Indicator:  Neighborhood organization establishes partnerships with City and County governments as well as private and non-profit organizations.
 
Standard Service Delivery
  • Neighborhood organizations register with Charlotte Mecklenburg Planning Commission and update contact information as appropriate.
  • City staff works with all community based entities, Action Team staff (where applicable) and other entities to ensure proper service delivery to residents.
  • Residents learn to access resources through leadership training or other free training sessions offered by Neighborhood Development and Mecklenburg County's Fighting Back Program.
Responsible / Accountable:
  • Fighting Back Program  704.336.4634
  • Charlotte Mecklenburg Planning Commission  704.336.2672
  • Neighborhood Development  704.336.2061
  • Various City/County Departments
  • Neighborhood Associations
What Neighborhoods Can Do:
  • Register or update neighborhood association and contact information with the Charlotte Mecklenburg Planning Commission to receive notices and information on City/County programs and initiatives.
 
9.  Model Neighborhood Indicator:  Broad participation from all segments of the neighborhood is encouraged.

Standard Service Delivery
  • Neighborhood Development and police work with community organization leadership to recruit new members, keep residents informed and encourage participation.
Responsible / Accountable:
  • Neighborhood Development   704.336.2061
  • Charlotte Mecklenburg Police Department  704.353.1000
  • Neighborhood Associations
What Neighborhoods Can Do:
  • Invite residents and area stakeholders to neighborhood meetings.
  • Be aware of issues affecting all segments of the neighborhood.
  • Establish clear communication processes (i.e., newsletters, block captains and web pages).
  • Coordinate with Neighborhood Development for Customized Neighborhood training as appropriate.

10.  Model Neighborhood Indicator:  Neighborhood leaders regularly communicate problems and subsequent resolutions to all residents.
 
Standard Service Delivery
  • Neighborhood Development works with resident groups to develop communication vehicles (newsletters, web pages, brochures and etc.) to keep residents informed.
Responsible / Accountable:
  • Neighborhood Development   704.336.2061
  • City/County Customer Service  704.336.7600
  • Neighborhood Associations
What Neighborhoods Can Do:
  • Establish clear communication processes (i.e., newsletter, block captains) to communicate problems, resolutions and plans of action.
  • Neighborhood Matching Grant funding is available to achieve this task on a regular basis.
City of Charlotte