Patient Accounts is responsible for processing claims and payments for service patients received through Mecklenburg County Health Department. For questions about insurance, individual account payments, and billing to third parities, please contact: 

Main Office Number (704) 336-8609
Desmond Sullivan, Business Manager
(704) 432-3077, fax (704) 353-0143

Douglas Crim, Patient Accounts Supervisor
(704) 336-8579, fax (704) 353-0143

Medical Records is located at the Billingsley Road and Beatties Ford Road sites. For inquiries or to make a medical records request, please contact:

Doris North, Manager
(704) 336-4754, fax (704) 336-4629

Angie Craig, Supervisor
Billingsley Office - (704) 336-4741, fax (704) 336-4659
Beatties Ford Road Office - (704) 336-6499, fax (704) 336-5769

Patient Registration, is responsible for switchboard operation, the registration of patients; collections for services received, appointment scheduling, and information accuracy (including all payor sources). For questions about patient registration, please contact:

Desmond Sullivan, Business Manager
(704) 432-3077, fax (704) 353-0143

Yvonne Douglas, Supervisor Beatties Ford Road
(704) 336-6409, fax (704) 392-1518

Eva Nation, Supervisor Billingsley Road and Eastland (704) 336-4771, fax (704) 432-2979