Q - Why does a Charlotte fire truck come to my house for a medical emergency?
A- All Charlotte Firefighters are certified as North Carolina Emergency Medical Technicians. Firefighters can be on scene in an average of less than 6 minutes. This quick response allows for life-saving care to begin on a sick or dying patient before MEDIC arrives.

Q-I just bought a new home, my insurance company is asking what the Charlotte "ISO" rating is?

A-  The ISO rating is a 3

Q - What steps are necessary to become a Charlotte Firefighter?
A - Please see the CFD Recruitment page for employment information.

Q - Are there any volunteer positions in the Charlotte Fire Department?
A - No, all personnel in the operations division are paid full-time Firefighters.

Q - Where can I get a copy of a Fire Incident report?
A - Contact your nearest Charlotte Fire Station.  Tell them which incident you need a report for.  Be sure to include your name, the date of the incident, and the address of the incident.

Q - Are there any woman firefighters in Charlotte?
A - Yes, there are currently 36 female firefighters in the operations division including 12 Captains and 3 Battalion Chiefs.

Q - Where do I find information about fire safety and public education?
A - You can visit our Community Programs page for safety information and kids games. Go to our Fire Safety Tips page for information on fire safety in your home. Both pages have contact information if you would like to talk to a Fire and Life Safety Educator.

Q - Is the Charlotte Fire Department Accredited?
A - Yes, we are.  Select the following links to view a copy of the Accreditation Report and Self Assessment Manual.

Q - How do I located my closest Fire Station?
A - You can visit the E-Mapper website.