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The City of Charlotte Finance Department offers multiple services on-line to assist our customers in doing business with the City without having to come into our offices. As time goes on, we will be adding new services to our on-line menu.
Services Menu:
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Service to Citizens is our business.
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Service Contact Numbers:
- Water Sewer or Stormwater Billing, (704) 336-7600 or 311
- Risk Management, (704) 336-3301
- Charlotte Vehicle Operations Center: (704) 432-2608
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Customer Service Promise:
It is our intention to answer all requests for service within one working day. However, under some circumstances responses will take up to two business days.
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