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Revenue Division-Billing Services
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The Revenue Division is responsible for processing payments to the City of Charlotte and Mecklenburg County for Water, Sewer and Stormwater bills.
We are excited to offer our services on-line through our Billing Service Center.
We strive to provide the highest quality customer service at the lowest cost to our Citizens. For customer service, please dial 311.
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Account Transfer
Billing Information
Business Location and Hours
New Service Request
(Residential)
(Commercial)
Past Due Accounts
Service Disconnections
Stormwater Service Requests
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