Paying Online

You can pay your bill online using the following payment methods: credit card, debit card, checking account and savings account.

EZ Pay Bankdraft
How does it work?

Your water and sewer payment will automatically deduct from your checking or savings account each month. There are no checks to write, stamps to purchase, or bills to sort. Best of all the service is FREE, because there are no enrollment or service fees using EZ Pay!

You will receive a monthly statement indicating the amount and date the payment will be drafted. Rest easy that your water and sewer bill will be paid automatically and on time.

How do you sign up?

Complete the EZ Pay Authorization Form and mail it with a voided check. For savings accounts, mail the form with a voided withdrawal slip. Please submit the information to the following address:

Attention: EZ Pay
City of Charlotte Finance Department
P.O. Box 31032
Charlotte, NC  28231-1032 

Initial set up will take four to six weeks. We will confirm your participation and notify you when your EZ Pay payments will begin. For more information, please contact the City of Charlotte Utilities Customer Service at (704) 336-2211.

Website Privacy Statement

It is the intent of the City of Charlotte not to use the ACH system for transactions that violate U.S. law, including sanctions administered by the Office of Foreign Assets Control (OFAC). The City of Charlotte intends to comply with the "International ACH Transaction (IAT) rules" that are part of the NACHA Operating Rules.  Therefore, all payments made through this website are intended only for payments not associated with a foreign bank account, since it would be classified as an "IAT" under the NACHA Operating Rules. Payors that would be considered an IAT payor should remit funds to the City of Charlotte using alternative payment method.

For additional information, contact EZ Pay at (704)336-2211.