Answers:
- What services are available?
A Certified Nurse Assistant (CNA) can visit an individual's home to provide assistance with personal needs (such as bathing, dressing, dental care, etc.), and/or help with household management tasks (such as house cleaning, laundry, paying bills, preparing simple meals, shopping, picking up medicines, etc.) when the individual can no longer complete these tasks independently and no one else is available to help.
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- Who is eligible for In-Home Aide Services?
Any Mecklenburg County resident who is disabled and needs this type of assistance to remain living in their own home safely, may apply for the services by calling 704-336-4812. A social worker and a registered nurse will then arrange to visit your home and complete an assessment of your needs. Afterwards, if you are found eligible for the service, a CNA will begin regularly visiting you to complete the tasks you need.
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- How much does this service cost?
There is no cost to eligible persons. However, customers will be informed of how much it costs us to provide the services and will be requested to make a contribution towards this cost. Services will not be denied or terminated if the individual is unable to contribute.
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- Are there tasks that the CNA cannot do?
The CNA cannot do heavy housework, pet care, yard work, administer medicines, or provide medical care. A supervisor will determine how often the CNA needs to visit you. Services are provided 7 days a week, 24 hours a day, based on the need of the customer and availability of staff. Services cannot take longer than 4 hours a day to complete with the exception of respite.
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- Can I request that the service stop?
In-Home Aide Services are voluntary and you may withdraw your request for services at any time.
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