Mecklenburg County Department of Social Services will be closed on Friday, July 3 and Saturday, July 4 to observe Independence Day.
Please report any allegations of abuse or neglect by calling the following numbers:
Child Protective Services: 704-336-CARE (2273)
Adult Protective Services: 704-336-3150
Children Can Eat For Free This Summer!
Attached is information regarding locations for the Summer Food Service Program sponsored by CMS. Children under the age of 18 may come to any of the listed sites to receive a meal at no charge. Questions about the program should be addressed to the individual listed for each site on the spreadsheet. Share this information with those who may benefit.
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Saturday Hours
Beginning on Saturday, June 6, 2009, Department of Social Services (DSS) will extend its hours at the Wallace Kuralt Centre and Chapin Hall at the Valerie Woodard Center from 8 a.m. to noon Saturdays. More information.
Transportation Assistance
Mecklenburg County Department of Social Services can now assist low-income residents with transportation costs to and from work. Find out more.
Now Taking Applications in West Charlotte
View the video to learn more about our new application location on Freedom Drive.
You May Be Eligible for Public Assistance
Learn about eligibility requirements for Food & Nutrition Services (formerly Food Stamps), Families and Children's Medicaid or Adult Medicaid.
Where Do I Apply for Public Assistance?
Main Location:
301 Billingsley Road
West Charlotte Location
(accepting applications for Food & Nutrition Services and Medicaid only)
3205 Freedom Drive (formerly Freedom Mall)
Monday - Friday: 8 a.m. - 5 p.m.
Questions? Call 704-336-3150
Download commonly used eligibility forms that you may choose to fill out and bring with you when applying for public assistance. To access the form, click the link below:
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ADM1.doc - Household Composition Form (English)
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DMA5063A.doc - Medicaid Family Planning Waiver application addendum (English)
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The Thrill of a BargainAs the economic recession deepens and food costs rise, now's the time to learn how to become a strategic shopper. You can save 50 to 90 percent off everyday items just by using coupons, even if you're on food stamps. DSS's Debra Bryant will show you how to stretch your shopping dollar in this video.
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SafeLink Wireless is a government supported program that provides a free cell phone and airtime each month for income-eligible customers.
Safelink Wireless offers free cell phones to Food Stamp (FNS) or Medicaid recipients. It is an adjunct to the LifeLine/Link-up programs we already offer our clients. In NC the plan includes 68 minutes a month, the basic purpose would be for emergency calls, etc. For more information on how to apply, please visit
https://www.safelinkwireless.com/EnrollmentPublic/faq.aspx#
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The Department's major divisions:
- For Families - Economic Services Division provides: - Work First Family Assistance, Family and Children's Medicaid, NC Health Choice, Food Stamps, Refugee Assistance, Low Income Energy Assistance, and Employment Services.
- For Older Adults and People with Disabilities - Services For Adults provides: Adult Protective Services, Representative Payee and Guardianship Services, Transportation, Congregate and Home-delivered meals, In-Home Aide Services, Community Social Work, Adult Medicaid, Adult Day Care, Adult Care Home monitoring, State County Special Assistance, Food Stamps and Just1Call.
- For Children - Youth and Family Services provides: Child Protective Services, Foster Care, Adoption and Adoption Assistance and Independent Living Services.
Administration is the support system for the 3 major divisions. Programs in this area include:
- Community Resources Office - Recruits volunteers and collects community donations/support. Help the disadvantaged in Mecklenburg County by sponsoring a family during the Holiday Season, donating food to the DSS Emergency Food Bank, making children and the elderly smile with an Easter Basket or by sending a child to Summer Camp, working at Social Services.
- Financial Services - Learn how the Department of Social Services is committed to sound financial management.
- Fraud Investigations - Investigates and recovers overpayments in the public assistance programs.
- Human Resources - Recruits and retains qualified staff for the Department of Social Services.
- Compliance and Quality Assurance - Provides project management and analysis of client-focused Social Services data.
Visit each of the divisional areas above to learn more about individual program services and our major accomplishment page to learn more about our innovative approaches to service delivery.
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