Mecklenburg County's eGovernment Strategies:

Support mobile workers and customers in accessing information and conducting business without traveling to County facilities.

Improve collaboration for County knowledge workers and citizens to enable productivity, creativity, and innovation.

Expand self-service capabilities to enable anytime, anywhere access to information and services.

Improve usability and integration of data to provide easy and timely access to information by staff and customers and reduce or eliminate information silos.

Improve data management for County workers and customers.

Expand the use of web based tools and applications which will allow users to access information anytime, anywhere.

Adopt more efficient technologies and work processes by streamlining business processes, using technology to gain more efficiency, and looking for innovative ways to solve business needs.

Expand disaster recovery and reliability within the information technology infrastructure for critical services.

Provide a sustained funding model for information technology needs within the organization to ensure that the County continues to meet its overall goals and objectives.