311 - 7 days a week, 24 hours a day.
If you are calling from outside Mecklenburg County or if your cellular carrier will not connect you to 311, call (704) 336-7600.
Nature Museum 704-372-6261
See Museums
Neighborhood Centers 704-336-3380
See Neighborhood Services
Neighborhood Development 704-336-3380
Neighborhood Development works to improve Charlotte neighborhoods and the quality of life for the people who live there. Services include housing code enforcement, affordable housing development, job training and placement, small lending and support, neighborhood-based problem solving and community leadership development.
Neighborhood Matching Grants 704-336-2349
See Neighborhood Services
Neighborhood Services 704-336-3380
A division of Neighborhood Development that works with neighborhoods in developing leadership, community assets, problem solving and administers the Matching Grants Program. Coordinates Charlotte Cares and manages the four neighborhood centers.
- Alexander Street Center 704-336-2030
- Amay James Center 704-336-2196
- Belmont Center 704-336-2632
- Greenville 704-336-2877
Neighborhood Watch 704-336-2310
See Crime Prevention
Noise Control 911
See Charlotte-Mecklenburg Police Department
NOVA (New Options for Violent Actions) 704-336-4344
Group education and counseling for court-ordered clients, to help end domestic violence.
Older and Disabled Adult Services 704-336-4812
See Senior Nutrition, Services for Adults, Social Services
Parade Permit 704-336-3889
A permit is required to have a parade within the Charlotte city limits. Applications are available from the Department of Transportation on the sixth floor of the Charlotte Mecklenburg Government Center (600 E. Fourth St.) The Application and $10 fee are then submitted to the parade committee for approval. the application must be received by the parade committee a minimum of 30 days prior to the event.
Park and Recreation
- Main 704-336-3854
- Programs 704-336-5800
- Reservations 704-548-2461
Manages more than 150 parks, nature preserves, historic sites, special facilities, and year-young quality recreation services, facilities, programs, camps and events.
Parking on Front Lawn Ordinance
- Neighborhood Development Code Enforcement 704-336-3380
Park It! 704-375-3177
All City parking tickets -- except tickets received at the Airport -- must be paid by mailing a check or money order made payable to the "City of Charlotte" c/o Park It!, 229 S. Brevard St., Charlotte, NC 28202 or in person at the Park It! office (229 S. Brevard St.).
Park 'n Ride 704-336-RIDE (7433)
Park 'n Ride is a program that combines commuter parking lots with public transportation.
Parking Tickets
- Airport 704-359-4010
- City 704-375-3177
- Tickets issued by County Security 704-336-4600
- Tow information 704-336-7600
All City parking tickets -- except tickets received at the Airport -- must be paid by mailing a check or money order made payable to the "City of Charlotte" c/o Park It!, 229 S. Brevard St., Charlotte, NC 28202 or in person at the Park It! office (229 S. Brevard St.).
Passenger Vehicles for Hire
Information on regulations for Taxicabs, Limousines, and other for-hire vehicles are regulated by the Charlotte Mecklenburg Police.
Performing Arts Centers
- Blumenthal Center 704-372-1000
The North Carolina Blumenthal Performing Arts Center at Charlotte (130 N. Tryon St.) contains a 2,100 seat concert hall and a 450 seat theater. The Center is the home of The Charlotte Symphony, The Charlotte Opera, and The North Carolina Dance Theater.
- Ovens Auditorium 704-372-3600
Ovens (2700 E. Independence Blvd.) is a 2,500 seat auditorium which hosts theater and musical events throughout the year. (Operated by the Auditorium-Coliseum-Convention Center Authority)
- Spirit Square 704-372-9664
Spirit Square (324 N. College Street) is a center for the arts providing performances, lectures, exhibits and classes.
- Tickets: 704-372-SHOW or 704-348-5750
- Classes: 704-372-9664
Perk Test/Soil Investigation 704-336-5102
See Environmental Health
Permits
- Attic sale 704-336-6315 704-336-4600
- Beer, wine, liquor for businesses 704-342-6322
- Beer, wine, liquor for special events 704-336-7527
- Bingo, raffles 919-733-3673
- Blasting 704-336-2101
- Block party 704-336-3893
- Building 704-336-2381
- Close a street to picket, march or parade 704-336-3889
- Driveway 704-336-6692
- Fireworks 704-336-2101
- Going out of business 704-336-2247
- Grading 704-336-6692
- Move a house 704-336-2831
- Park in Fourth Ward 704-375-3177
- Sidewalk repair 704-336-3893
- Sidewalk new (other than current construction) 704-336-3917
- Traffic control 704-336-2261
- Traffic control - off duty police 704-336-3893
Planning Commission 704-336-2205
The Charlotte-Mecklenburg Planning Commission identifies land-use issues relating to housing, zoning, urban expansion and open space. The 14-member appointed body advises elected officials who direct growth in the City and County.
Police Attorney 704-336-2406
See Attorney
Police Awards 704-336-3056
See Community Relations Committee
Police Department
- Emergency 911
- Non-emergencies 704-353-1000
Central Division: 704 336-5729
Metro Division: 704-336-8301
Eastway Division: 704 336-8535
North Tryon Division: 704 336-8397
North Division: 704 593-1340
Hickory Grove Division: 704 567-9198
Steele Creek Division: 704 336-7800
South Division:704 544-4835
Providence Division: 704 943-2400
Independence Division: 704 841-1477
University City Division:
Westover Division: 704 432-2442
Freedom Division: 704 398-6733
Supported by an advanced 911 communications system, a modern crime lab and trained citizen volunteers, the Charlotte-Mecklenburg Police Department's more than 1,386 officers and 425 non-sworn personnel work to keep the city safe. The department involves citizens in Neighborhood Watch and Community Policing efforts and other programs to prevent and solve crimes. See Crime Prevention, Neighborhood Watch, Crime.
Police Reports 704-336-2839, 704-398-6700
Copies of accident and arrest reports are available (arrest reports cost $5 require a photo ID) from the Police Department (601 E. Trade St.) or the Adam Service Area Center (4150 Wilkinson Blvd) at 704-398-6700. Hours are Monday through Friday, 8 a.m.to 6 p.m. at both locations.
Police Review 704-336-2382
See Community Relations Committee
Pre-school Services 704-336-7130
Parent education, case management, training and consultation to prevent emotional, behavioral and developmental problems in young children. See Totline
Pre-trial Services 704-336-2027
Provides supervised release from jail for certain defendants, until their trial.
Procurement/Purchasing 704-336-2256
Purchases all goods and services for the City of Charlotte and Mecklenburg County.
Property Tax 704-336-4600
See Tax Office
Public Defender 704-347-7870
Provides legal representation to criminal defendants who cannot afford to hire private counsel.
Public Health
- Administration 704-336-4701
- Appointments 704-336-6500
- Main 704-336-4700
Clinic services for sexually transmitted disease, tuberculosis, family planning, maternity care, child health, refugee health, women's health, immunizations, and mammography are offered by the Carolinas HealthCare System. See Health Department.
Public Library 704-336-2725
See Library
Public Service & Information 704-336-2475
See Information