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Call 311 - 7 days a week, 24 hours a day.
If you are calling from outside Mecklenburg County or if your cellular carrier will not connect you to 311, call (704) 336-7600.
Industrial Waste 704-394-9284
(See Water)
Information
Customer Service & Information Center 704-336-7600, hearing impaired 704-336-5943
The Center recieves information inquiries, requests for service and complaints via five sources: telephone, fax, internet, in-person and written correspondance. Thease services are available to all citizens, regardless of contact. The Center is the first or alternate point of contact fro numerous city and county services and programs.
Charlotte Corporate Communications 704-336-2395
Provides citizens information about City government through news releases, newsletters, videos, brochures, flyers, advertisements and the operation of The Government Channel, Cable 16.
Mecklenburg County Public Service & Information 704-336-2475
Produces publications, videos, telecasts and other communications to inform and educate citizens about County government services.
Information Services & Technology (County) 704-336-2003
Information Technology (City) 704-336-2914
In-Home Aide Service 704-336-4886
Provides personal care and home management services to elderly and disabled adults in the community who want to remain at home as long as possible. Respite services are also provided to primary, unpaid caregivers in the home.
Inmate Lookup
Intergroup Relations 704-336-2424
See Community Relations
Internal Audit
City 704-336-8085
County 704-336-3041
Reviews the administrative operation of City and County Government for compliance with statutory and policy requirements, investigates allegations of fraud, theft, or loss of City or County funds.
International Programs
- Charlotte Sister Cities Program 704-333-3399
Promotes understanding, cooperation and sustainable partnerships through formalized agreements between international cities and the City of Charlotte. Charlotte has seven sister cities: Arequipa, Peru; Krefeld, Germany; Baoding, People's Republic of China; Voronezh, Russia; Limoges, France; Wroclaw, Poland; and Kumasi, Ghana.
- Mayor's International Cabinet 704-336-2174
Serves as a forum for international issues and acts as an advocate to local government in support of international communities, organizations and businesses.
Irrigation Systems
Right-of-Way Protection (D.O.T.) 704-336-3893
Water Connections 704-399-2221
Jails
- Mecklenburg County Jail - North (5235 Spector Dr.)
A 614 bed facility housing prisoners convicted of misdemeanors 704-336-8120
- Mecklenburg County Jail - Central (801 E. Fourth St.)
A 1,004 bed intake and detention center with high security cells for those awaiting trial 704-336-8100
- Victim Notification/Inmate Status 1-800-247-9658
- Work Release and Restitution Center (901 Elizabeth Ave.)
- Non residential facility 704-353-0700
Operated by the Mecklenburg County Sheriff's Office
(See Sheriff)
Job Bank 704-336-3210
Job skills training and employment opportunities for women.
See Human Resources, Women's Commission
Job Hotline
City 704-336-3968
County 704-336-3535
The City and County maintain telephone job lines with updated information on openings in City and County governments. Applications are available from the Human Resources Departments, on the fifth floor in the Charlotte-Mecklenburg Government Center (600 E. Fourth St.)
Job Placement 704-336-3380
See Workforce Development, Economic Development.
Just 1 Call 704-432-1111
A program speciafically designated to the needs of the elderly, provided by the United Way.
Land Development 704-336-6692
Administers the site requirements for commercial building permits.
Land Use and Environmental Services (LUESA) 704-336-2831
Construction and land development regulatory services, street signs and numbers, street lighting, mapping, development/renovation of County facilities, stabilization of waterways and creek channels, waste reduction, recycling, and disposal.
Landlord-Tenant Mediation 704-336-5330
See Housing.
Landscape Management
City 704-336-4262
City's arborist and horticulturist coordinate landscaping on City property.
See Trees.
Lead Paint Hazards 704-336-2911
See Environmental Health, Neighborhood Development
Leaf Collection 704-336-2253, 704-336-2673
See Solid Waste Services
Leash Law 704-336-3786
City ordinance requires that dogs be under physical constraint, such as a leash, or in a secure fence while loose on the owner's property unless accompanied by an adult 18 years or older. Dogs must always be under physical restraint when off the owner's property.
Library 704-336-2725
The Main Library and 23 branches offer books, magazines, and newspapers, audio and video tapes and discs, computer software, information and reference services.
Litter Control
City 704-336-7600
County 704-336-2831 - Litterbug Patrol
See Neighborhood Development Code Enforcement or LUESA
Livestock Permits 704-336-3166
See Animal Licenses.
Maps 704-336-2291
Engineering and Property Management is responsible for updating the official City map. Copies of maps are available for a small fee at the map counter at the Hal Marshall Center (700 N. Tryon St.)
Marriage License 704-336-2443
See Register of Deeds
Matching Grants 704-336-2349
See Neighborhood Development.
Mayor 704-336-2244
The Mayor presides at City Council meetings. Together, the Mayor and City Council are responsible for establishing the general policies under which the City operates. The Mayor is elected every two years, in odd-numbered years.
Mayor's Youth Employment Program 704-336-3380
MEDIC
Emergency 911
Administration 704-943-6000
Pre-hospital paramedic emergency medical care and ambulance transport, 24-hours a day.
Medicaid
Aged, blind, disabled 704-353-1900
Children 704-353-1500
Families 704-353-1500
Provides assistance with medical bills such as doctor fees, prescription drugs, hospital and long term care charges. See Social Security.
Medical Examiner 704-336-2005
Determines the cause of unattended, violent, or unnatural deaths, issues death certificates, monitors communicable diseases and industrial health hazards.
Mental Health (Center for Mental Health)
Appointments 704-358-2810
Emergencies 704-358-2800
Main Number 704-358-2023
Mental health and substance abuse prevention, intervention, treatment, case management, residential services, consultation, education and emergency services.
Mental Illness 704-336-2023
Case management, community support, in-home and day treatment, medication and other services for clients with major mental disorders.
Minority Affairs
704-336-2550
Assists minorities in accessing and utilizing public and private services and agencies. For American Indians, Asians, blacks, Hispanics and others.
Minority and Women's Business Development (M/WBD)
704 336 4138
The City's Minority and Women's Business EnterpriseDevelopment (M/WBD) assists minorities and women who own businesses to obtain City contracts by providing contract information and training. This program also certifies M/WBD firms.
Mint Museum of Art / Mint Museum of Craft + Design
704-337-2000
See Museums
Museums
Discovery Place 704-372-6261
Discovery Place (301 S. Tryon St.) is a "hands-on" science and technology museum. The museum also features the unique Kelly Planetarium/Omnimax Theater. Call for exhibit, workshop and tour information
Mint Museum of Art 704-337-2000
The Mint Museum of Art (2730 Randolph Rd.) houses a permanent collection of American and European art, ceramics and primitive artifacts. It also boasts major traveling exhibits and offers instructional classes.
Mint Museum of Craft + Design 704-337-2000
The Mint Museum of Craft + Design (220 North Tryon St., ) presents a collection of ceramic, fiber, glass, metal and wood crafts plus special exhibits from artists worldwide.
The Charlotte Nature Museum 704-337-2660
The Charlotte Nature Museum (1658 Sterling Rd., near Freedom Park) offers exhibits and workshops.
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