Abuse and Neglect
Of Children 704-336-CARE (2273)
Of Adults 704-336-3171
Access (Access to Community Care and Effective Services)
Services for homeless people with mental illness or substance abuse problems. 704-336-6570
Accident Reports
CMPD Law Enforcement Center: 704-336-2839
West Service Area Center: 704-398-6700
Also See Police Reports
Adoption
704-336-CARE (2273), 704-347-7808
Individuals or married couples may be trained and licensed to become the legal parents and permanent caregivers of children who are in the custody of Mecklenburg County. Also See Foster Care.
Advisory Boards
City 704-336-2247
County 704-336-2559
Citizens may serve on any of 38 City or 45 County volunteer advisory boards which advise the City Council and County Commission, respectively, on public policy and priorities.
AFDC (Aid to Families with Dependent Children)
704-353-1500
Also See Work First
Agenda: Charlotte
704-336-2395
TV Show hosted by Charlotte's mayor that looks at the current issues and topics before City Council. Airs on The Government Channel - Cable 16. Also See Television.
Agricultural Extension Service
704-336-2561
See Cooperative Extension Service
Airport
704-359-4000
Administration 704-359-4000
Airport Law Enforcement 704-359-4777
Convention Services 704-359-4027
General Information 704-359-4013
Ground Transportation Supervisor 704-359-4085
Lost and Found 704-359-4012
Noise Abatement 704-359-4008
Parking 704-359-4038
Charlotte/Douglas International Airport is owned and operated by the City of Charlotte. It is located seven miles west of Uptown. It is one of the nation's largest hub airports with direct flights to most major destinations in the United States and international flights to Europe and the Caribbean.
Alternative Sentencing
704-342-6035
Also See Community Service Work Program
Ambulance Fee Collections
704-943-6350
Fees for paramedic-level ambulance transport are collected by Mecklenburg Emergency Medical Services. See MEDIC
Ambulance Services
Emergency 911
Non-Emergency Communications Center 704-943-6200
See MEDIC
Animal Licenses
704-336-3166
Annual licenses are required countywide for all cats and dogs four months of age or older and horses six months or older. Purchase licenses at the Charlotte-Mecklenburg Government Center, (600 E. Fourth St.), the Charlotte-Mecklenburg Animal Shelter (8315 Byrum Dr.), or the West Service Center (4150 Wilkinson Blvd.) Mail -in applications are available at the Animal Shelter or at local veterinarians' offices.
Animal Shelter
704-336-3786
The Charlotte-Mecklenburg Animal Shelter (8315 Byrum Dr.) is open weekdays 11 a.m. - 7 p.m. and weekends 11 a.m. - 5 p.m. (except holidays). Citizens may adopt animals as pets for a reasonable fee that includes spaying/neutering and inoculations.
Annexation (City)
704-336-8314
See Planning Commission
Appliance Disposal
City: 704-336-2673
County: See Recycling Centers
Arborist 704-336-4262
See Landscaping Management
Arrest Lookup
Attic Sale Permits 704-336-6315
Charlotte citizens are required to obtain permits to hold attic, garage or yard sales. Permits are issued in person at the Tax Office (700 E. Stonewall St. GET A MAP ) or the Business License Office (700 N. Tryon St. GET A MAP ). Free parking is available at 700 N. Tryon Street. The fee is $5 for one day or $10 for two days, cash only.
Attorney
City 704-336-2254 Provides legal advice to the Mayor, City Council, City Manager and City departments.
County 704-336-2472 Provides legal advice to the County Commissioners, County Manager and County departments.
Police 704-336-240 Provides legal advice to the employees of the Charlotte Mecklenburg Police Department.
Auctions
704-509-5044
The City and County conduct general auctions of cars, trucks and heavy equipment twice a year and used furniture and other surplus materials on an as-needed basis.
Unclaimed or personal property seized by the Charlotte-Mecklenburg Police Department is auctioned on an as needed basis approximately three times a year.
Auditorium - Convention Center Authority
704-372-4700
Operates the Charlotte Bobcats Arena, the Charlotte Convention Center, Cricket Arena and Ovens Auditorium.
Backyard Garbage Pickup (City)
704-336-2673
Solid Waste Services provides backyard garbage pickup services for elderly and disabled citizens who are physically unable to take garbage to the curb. A physician's certificate (available from this department) is required.
Billing (Water/Sewer)
704-336-2211
See Services Bills
Birth Certificates
704-336-4799
Birth Certificates for births from 1913 to the present are available at the Walton Plaza (700 E. Stonewall St.), or by phone. For certificates prior to 1913, call 919-733-3000 or 919-733-3526.
Block Party Permit (City)
704-336-3893
Permits are required to temporarily close a street within the Charlotte City Limits for a block party.
Board of County Commissioners
704-336-2472
The governing body of Mecklenburg County. Adopts the annual budget, sets the property tax rate. See Clerk to the Board of County Commissioners.
Budget
City 704-336-2306
County 704-336-2473
Prepares the annual budget and capital improvement programs, and analyzes impacts of systems and procedures.
Building Inspections
704-336-2831
See LUESA - Land Use and Environmental Services
Buildings & Grounds
704-336-2058
Maintains County facilities, operates the County's print shop, mail and courier service.
Bulky Item Pickup (City)
704-336-2673
See Solid Waste Services
Bus Service
704-336-RIDE (7433)
704-336-5051 (for hearing impaired)
Charlotte Area Transit System (CATS) operates daily bus service throughout the region. A fleet of more than 155 buses serves 41 routes traveling 12,600 miles per day. Monthly and weekly passes are available.
Business License
704-336-6315
Citizens who wish to begin a business must be licensed. Licenses may be purchased at the City-County Tax Office (Hal Marshall Center, 700 N. Tryon St.). Check first with the Register of Deeds (704-336-2443) to avoid conflicts with registered business names. See Register of Deeds.
Business Loans 704-336-5849
See Small Business Assistance
