Business eServices Government Visitors Departments
 
Passenger Vehicles for Hire-PVH

Contact Information  

PVH Office Location:
West Service Center
4150 Wilkinson Boulevard
Charlotte, NC  28208 

The Passenger Vehicle for Hire Office conducts all business by appointment, Monday through Friday, 8:00AM -11:30AM, and 1:30PM - 4:30PM.  Contact our office at 704-398-6748, 704-398-6776, 704-395-6477, 704-398-6764 for additional information or to schedule an appointment.

Telephone Numbers:
PVH Manager: Burhan Al-Shaikh 704.398.6793
PVH Inspector: Terri Joelle Chambers 704.398.6748
PVH Inspector: KimAnnette Smith 704.395.6477
PVH Inspector: Annmarie Behymer 704.398.6764
PVH Inspector: Dewauana Wallace 704.398.6776
PVH Fax: 704.398.6709

Mailing Address: 
Passenger Vehicles for Hire Section
Charlotte-Mecklenburg Police Department
4150 Wilkinson Boulevard
Charlotte, NC  28208

Passenger Vehicle for Hire Board:
The Board was established in May 2000, and is made up of eleven (11) members chosen by the city council, mayor, and city manager from diverse business areas. Members include representatives from company owners, vehicle drivers and chauffeurs, persons with disabilities, hospitality and tourism, and persons having no affiliation with the passenger vehicles for hire industry.

The PVH Board meets monthly to discuss issues and hear appeals from drivers, owners, and the public on:
   - Citations
   - Denial, suspension, or revocation of certificates or permits
   - Customer service issues

Additionally, the PVH Board establishes (for taxicabs) standard rate schedules, fare zones, and standard charges for:
   - Waiting time
   - Additional passengers or luggage

The PVH Board establishes new rates and charges annually.