Consumer Comments…

We encourage consumers to submit comments should they encounter exceptional service or problems with any passenger vehicle for hire operating within the City of Charlotte.

If you want to submit a comment, download or print a copy of the form (below) and mail it to the address provided on the form.  We review all comments and evaluate all complaints as they apply to the City ordinance.  All comments, and those complaints that do not appear to fall within the provisions of the ordinance, will be forwarded to the respective company owners for a response.