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Eastway Division
About Us

The Eastway Division currently encompasses nearly 10.2 square miles of historic and older communities like Plaza-Midwood, one of Charlotte's oldest neighborhoods. The buildings range from turn-of-the-century factories and blue collar housing to elegant residences and the city's first country club, Charlotte Country Club. The historic North Charlotte Community represents an important phase in the development of the City of Charlotte, and today many of the original cotton and textile mills have been converted into private residences. The Eastway Division includes a strong commercial and international community along the Central Avenue corridor, and Eastland Mall is located here, too. The estimated population is 44,285.
 
Currently 1 Captain, 3 Response Area Commanders, 7 Sergeants, 83 Officers and 1 Investigative Technician staff the Eastway Division. The office is located at the Eastway Crossing Shopping Center, 3024 Eastway Drive.

The division is divided into three geographically distinct response areas.  Each has a Response Area Team that is responsible for reducing crime at the neighborhood level.  A Response Area Commander leads each team and serves as the area's primary police representative. The division also has a Focused Mission Team which the division commander is able to deploy strategically to be a proactive force in crime hot spots and to address emerging problems.

The division operates three standard work shifts with two overlapping shifts. The majority of officers are assigned to these shifts, although the division also operates specialized squads of Traffic Officers and Division Investigators. 
 
For more information about division personnel, points of contact, Response Area Teams, specialized units and projects, please view the additional information about the division.
 
General Contact Info
Eastway Division
3024 Eastway Drive 28205
Phone: 704.336.8535
Fax: 704.336.8538
 
Emergency and Patrol Response: 911
Non-Emergency Crime Reporting: 311
Spanish Language Line: 704.353.0488
Captain Mike Smathers
Division Commander
Captain Mike Smathers
E-mail:  msmathers@cmpd.org 704.336.8396
 
Key Division Staff
 
 
Response Area 3 Commander Christian Wagner

Investigative Technician
Felicia Williams
Phone: 704.336.8535
fwilliams@cmpd.org
 
 
 
The Eastway Division office is not staffed 24 hours a day; however we do have voice mail on our phone line.
  • If you want police to respond to an emergency at your location, dial 911.
  • If you want to make a report by telephone, dial 311.
  • If you would like to speak to an officer about a particular problem please call our office.  If no one is available, please leave a message on our voice mail. Someone will return your call as soon as possible.

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