Feel free to contact CATS at any of the following telephone numbers.

704-336-RIDE or 866-779-CATS - CATS Bus, Vanpool and Carpool Information

• Speak with a Transit Customer Service Representative 
  

  Weekdays - 6:00 a.m. to 10:00 p.m.
  Saturday - 7:00 a.m. - 11:30 a.m. and 12:30 p.m. - 4:00 p.m.
  Sunday - 7:00 a.m. - 11:30 a.m. and 12:30 p.m. - 4:00 p.m.

• Our interactive information expert, 7 days a week, 24 hours a day.

704-336-7902 - CATS Administrative Offices

704-336-5051 - CATS TDD

704-336-3159 - Charlotte Transportation Center (CTC)

704-336-2637 - Special Transportation For People With Disabilities

OR Email Us

Feel free to contact us at any of the following email addresses.  You can expect a reply within 48 hours.

For Carpool information:
CarPools@ci.charlotte.nc.us

For ETC information:
ETCInterest@ci.charlotte.nc.us

For Job Fair information:
JobFair@ci.charlotte.nc.us

For Transit information:
TellTransit@ci.charlotte.nc.us

For Vanpool information:
VanPools@ci.charlotte.nc.us

For Transit Planning information:
planninggeneralcomments@ci.charlotte.nc.us